Nate Hartsough

Provide customer support to employees and end users via phone, email, and remote support tools, consistently resolving technical issues for team members. Manage office operations, filing systems, and project documentation. Coordinate schedules, meetings, and communications with project managers, subcontractors, vendors, and clients.

Administrative Clerk - Johnston Enterprises - Egg Harbor Township, NJ

(2021-05)

• Provide customer support to employees and end users via phone, email, and remote support tools, consistently resolving technical issues for team members.
• Manage office operations, filing systems, and project documentation.
• Coordinate schedules, meetings, and communications with project managers, subcontractors, vendors, and clients.
• Process invoices, purchase orders, and other construction-related documentation.
• Assist with contract preparation, permits, and project records while ensuring accuracy and compliance.

Senior Account Clerk - City of Ocean City Tax Collection office - Ocean City, NJ

(2020-07 - 2021-05)

• Supported the Tax Collector and senior accounting staff in day-to-day financial operations, including data entry, ledger maintenance, and reconciliation of accounts.
• Utilized the Edmunds GovTech municipal software platform to manage and maintain taxpayer and financial records, process transactions, generate reports, and ensure the accuracy and integrity of financial data in support of daily office operations.
• Assisted in the implementation of electronic document management systems, streamlining record-keeping processes and improving data accessibility.
• Demonstrated proficiency in accounting software systems, such as QuickBooks and Excel, to efficiently handle financial transactions and maintain accurate records.

Manager - Boulevard Superliquors - Marmora, NJ

(2016-05 - 2020-07)

• Responsible for managing a team consisting of twenty employees, while providing guidance and mentorship to create a collaborative and motivated work environment.
• Conducted regular training sessions on product knowledge, sales techniques, and customer service, resulting in an improvement in team productivity.
• Implemented upselling techniques and promotions, driving revenue growth and exceeding sales targets.
• Utilized Microsoft Excel to successfully manage the store's budget and inventory, while implementing effective inventory control measures that reduced excess inventory.

Bachelor of Arts - Literature - Stockton University (2016-01 - 2018-05)