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Performs various administrative duties assisting the Department Head. Consults with the Director or his/her designee on fiscal, personnel and operational matters. Provides the Director or his/her designee with any grant assistance that may be helpful in planning and decision making.
Serves as liaison between the Director or his/her designee and employees of the department, members of the University. Receives and interprets information on behalf of the Director as needed. Participates in budget preparation for future grants.
Attends various meetings and hearings on behalf of the Director.
Administrative Coordinator - TSU Title III (Temporary Assignment) - Nashville, TN
(2025-06 - 2025-07)
Performs various administrative duties assisting the Department Head. Consults with the Director or his/her designee on fiscal, personnel and operational matters. Provides the Director or his/her designee with any grant assistance that may be helpful in planning and decision making.
Serves as liaison between the Director or his/her designee and employees of the department, members of the University. Receives and interprets information on behalf of the Director as needed. Participates in budget preparation for future grants.
Attends various meetings and hearings on behalf of the Director.
Family Operations Team member (Billing Specialist) - KinderCare Corporate (Randatad Remote) - Remote
(2024-11 - 2025-05)
Completes all system requests within Department Service Level Agreement (SLA). Maintains current department spreadsheets and trackers. Assist in market-related and general Champions Billing projects, as required.
Build effective relationships with internal and external partners, including peers and Family Support. Complete all financial processes and maintain records for assigned sites in accordance with company and department guidelines. Resolve and/or escalate issues as appropriate to leadership.
Identify and communicate process improvement opportunities. Cross-train on other positions and markets to allow for development and peer coverage. Trains peers on processes as needed. Actively participate in one-on-one, team, and department calls/activities.
Advocates for families and children. Other related duties as assigned.
Support Technician - City of Norfolk Human Services (CPS) - Norfolk, VA
(2023-12 - 2024-04)
Performs financial duties by maintaining and entering contracts into log, tracking overdue contracts and logging deposits, matching checks with invoices, matching invoices to requisitions, processing payments, contacting vendors regarding invoices or credits, processing transactions and billings, processing time sheets and payroll, verifying payments received, and recording account transaction. Performs clerical duties by greeting visitors, scheduling appointments and meetings, coordinating travel arrangements, maintaining and retrieving files, distributing calendars and work schedules, maintaining and ordering office supplies, notifying other agencies of information, answering and directing phone calls and resolving issues. Entering data into the computer, issuing petty cash, researching contracts and work orders, processing various plans, keeping various logs of information, preparing various reports, maintaining databases, dispatching work orders and information by radio, entering work orders into the system, preparing correspondence and reports, picking up and delivering documents, typing legal correspondence and documents, researching documents as requested, processing incomin
Payroll Support Specialist - Leidos - Remote
(2023-03 - 2023-07)
Responsible to run the day-to-day payroll functions in an efficient and timely manner under the supervision of the Manager of US Payroll Operations. Calculate, compile and submit accurate information and adjustments into the payroll processing software for assigned employee groups. Manage employees time and attendance in Workday.
Utilize workday for employees timesheets, benefit information, payroll and more. Calculate miscellaneous pay components in compliance with federal, state, and/or local policies and tax guidelines. Research and process all tax notices, review tax set up for employees, as well as process federal, multi-state, and local tax payments every payroll cycle.
Prepare and file tax returns amended tax returns as well as the original return with Federal, State, and Local taxing authorities. Track the tax issues using excel for internal tracking purposes. Create, review, and audit manual checks.
Prepare manual upload files used in the processing of payroll. Garnishment payroll entries and review. Help to support employee receivables process. Detect and resolve routine and complex payroll anomalies.
Prepare external reports to internal business partners and research GL
Payroll Processing Specialist - ADP - Norfolk, VA
(2022-01 - 2023-03)
Responsible for the timely and accurate processing of payroll(s) for ADP Major Accounts Outsourcing Payroll Administration Clients. Ensures that all payroll, accounting and auxiliary system requirements are met (e.g. W-2's, tax filing, banking requirements, benefits, stock, and pension record keeping).
Performs ongoing as well as quarter-end and year-end audits. Responsible for managing the ADP WFN Payroll system as well as the Time & Attendance process cycle. Reviews and processes all Human Resources and payroll-related Associate data, including but not limited to new hires, terminations, leaves of absence, wage changes, transfers, and other changes.
Imports external pay files (time and labor management, commissions, etc.) into WFN. Performs pre-production audit for each pay group prior to release. Completes processing cycle for each pay group on release day.
Recycling Waste Coordinator - Dollar Tree - Temporary Assignment
(2021-06 - 2021-08)
Primary duties are the performance of office work directly related to the management of and coordination of waste operations for Dollar Tree Stores in both the U.S. and Canada. Must exercise discretion and independent judgment with respect to managing day to day operations as related to waste services. Position will work directly with general operations day to day including outside vendor partners which has the ability to effect the operations of the business to a substantial degree.
Ability to handle multiple tasks in changing situations. Coordinate, analyze, and manage waste disposal activities to provide store operations with a positive experience in a cost effective and efficient way. Provides consultation and expert advice to management concerning waste services.
Involved in short and long term planning to meet business objectives and budget for waste services. Responding to calls, e-mails and requests placed in Officetrax system from stores with waste removal issues. Establish temporary and permanent waste removal for all new, relocated and expanded stores etc.
Maintenance Coordinator - Mariners Watch Apartments - Norfolk, VA
(2020-09 - 2021-05)
Answer all incoming telephone calls and respond accordingly. Review utility log upon receipt, immediately notify management of high consumption to detect leaks and or unauthorized usage. Generate/close maintenance work order request verify work completion.
Perform unit inspections. Perform scheduled preventative maintenance as directed. Coordinate vendor installations resolve scheduling discrepancies. Assign purchase order number to vendor for all maintenance purchases prior to purchases/service submit invoices for payment.
QuickBooks to record, sort and store all business transactions. Processed accounts receivable and accounts payable. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations.
Liaised with vendors to order and maintain inventory of office supplies. Oversaw inventory and office supplies. Maintain vendor files to include completed purchase orders. Monitor and maintain maintenance supplies.
Resolve resident maintenance issues ensure customer service satisfaction. Communicated with customers to identify and resolve outstanding payments. Verify and submit payroll for maintenance staff. Submit maintenan
ReBuyer (Outlet Coordinator Project Based) - Grand Furniture Corporate Office - Virginia Beach, VA
(2019-05 - 2020-03)
Review and validate weekly sales and inventory data. Ensure optimum inventory levels necessary to meet projected sales demands. Repurchase identical materials as assigned.
Recommendations based on promotional and seasonal trend requirements. Monitor timelines of purchase order creation and transfers. Create rapport directly with warehouse personnel to ensure execution and allocation deadlines are met. Manage vendor relations and new vendor set up including communications of purchase orders, new accounts, payments, and communication of company policies.
Executive Administrative Assistant/Office Manager - Community Direct Services - Virginia Beach, VA
(2018-02 - 2019-03)
Worked directly under the CEO and CFO of the company. Assisted with creating and updating spreadsheets and data entry. Created company documents as well as revise and retyped documents. Organized new client's folders and documentation once they began receiving services. Responsible for answering incoming calls and routing calls promptly and correctly to the proper administrator along with taking messages. Maintained office inventory as well as order supplies for the office.
QuickBooks to record, sort and store all business transactions. Greeted visitors in a friendly, welcoming, and professional manner and direct them to their proper destination. Coordinated special admission events and company trainings. Assist with the execution of direct mail and bulk mail projects. Communicated with legal Guardians regarding company services.
Executive Administrative Assistant (Temporary) - Andersen Coatings - Portsmouth, VA
(2017-08 - 2018-02)
Oversaw incoming and outgoing shipping activities to ensure accuracy, completeness, and condition of shipments. Directed movement of shipments from shipping and receiving platform to storage and work areas. Compiled records of unfilled orders.
Confirmed status of scheduled of projects and prepared documentation. Maintains appropriate documentation. Responded to telephone inquiries from customers regarding delivery of shipments. Ensured timeliness of incoming and outgoing supplies and materials.
Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies and reconciliations. Created purchase orders to vendors as well as customers. Created and sent invoices, and managed customer orders.
Deposited checks sent via mail into business account. Preformed collection calls for delinquent customers. Conducted yearly inventory for entire warehouse.
Client Service Representative - Randstad - Norfolk, VA
(2017-03 - 2017-08)
Temporary. Providing service to shareholders and financial planners throughout the country. Accurately processed incoming investment transactions. Created and modified accounts. Managed daily reports. Sent mailings, including account statements, yearend tax forms and reports.
Customer Service Representative - Genesco - Nashville, TN
(2015-11 - 2016-02)
Processed and maintained customer orders received via telephone, fax and mail, and entered into online order entry system. Received, investigated and communicated the appropriate answer on all customer service inquiries. Check inventory availability, price, and status of merchandise as needed.
Set up new customer accounts and maintained files. Worked closely with Distribution Center to ensure proper shipping and labeling instructions are met on customer orders. Resolved all Proof of Delivery requests.
Forms and create hand billing. Received top caller award multiple weeks for performance.
Retirement Specialist - Xerox - Chesapeake, VA
(2014-11 - 2015-06)
Used a computerized system, responded to customer inquiries in a call center environment. Responded to telephone inquiries and complaints using standard scripts and procedures. Gathered information, researches/resolves inquiries and logs customer calls. Communicated appropriate options for resolution in a timely manner. Informed customers about services available and assesses customer needs. Provided functional guidance, training and assistance to other staff.
Associate in Science (AS) - Accounting - Bryant & Stratton College (2022-12)
Associate's degree - Human Resource Specialist - Bryant & Stratton College (2022-05)
Diploma - Office Management - Bryant & Stratton College (2020-04)
