Area Customer Experience Banker at Huntington National Bank (2025-09 – 2026-07)
- Providing excellent customer service.
- Educating and referring customers to other areas of the bank to deepen relationship.
- Adhering to all operational, security. Risk and regulatory policies and procedures.
- Identifying opportunities to grow customer relationships by providing services.
Associate Banker at JPMorgan Chase & Co (2022-09 – 2025-09)
- Support customer with banking needs and complex service transactions and maintenance.
- Ensure transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory banking requirements.
- Auditing the ATM's and the Vault of the branch.
- Educating and referring customers to other areas of the bank to deepen relationships.
- Ordering cash for the branch, preparing shipment form cash out, process IN/OUT cash shipment on TE.
- Having conversation with the customers through transactions to identify opportunities and send referrals for bankers.
- Accounts opening for customers, application for credit cards and CDs.
- Auditing branch vault monthly and balancing every week, process all the ship IN/OUT of the branch.
- Following all the policies and procedure of the Bank.
Front Desk Clerk at Red Roof Inn (2022-03 – 2022-10)
- Check-in/Check-out of hotel guests.
- Making work schedules for housekeepers of the hotel.
- Supervising the staff.
- Checking and ordering the inventory of the hotel.
- Paying electric and water bills on time.
Store Supervisor at Hall Jewelry (2021-03 – 2022-02)
- Meeting sales target, doing inventory for luxury jewelry and watches.
- Opening/Closing of the store.
- Follow-up with lay away customers.
- Making schedule for sales executives.
- Calculating the incentives for the sales executives as per their sales.
