Nehamiah Torres

Detail-oriented, composed professional with hands-on experience in fast-paced, high-accuracy settings. Known for handling cash and records precisely, following procedures and regulations, training teammates, and staying calm under pressure. Looking to bring reliability and strong customer service to an administrative or patient-facing support role in healthcare.

Shift Lead Manager at 7Brew (2025-01 – 2026-03)

• Tracked daily sales, schedules, and operational records using spreadsheets and POS reporting tools
• Handled cash management, drawer counts, and end-of-shift reporting with a focus on accuracy
• Led daily operations in a high-volume drive-thru, keeping orders accurate and efficient and meeting brand standards
• Supervised team members during shifts, delegating tasks and keeping workflows on track
• Trained new hires on company procedures, customer service expectations, and POS systems
• Resolved customer concerns calmly and professionally To Go Team Member at Hawkers (2026-03 – 2026-09)
• Checked and packed To Go orders for accuracy before handoff to guests and delivery drivers
• Entered orders and processed payments accurately using the POS
• Coordinated with kitchen and front-of-house teammates to keep orders on time during busy rushes
• Stayed composed and courteous with guests, resolving order issues directly

Brand Ambassador / Liquor Representative at Jack Daniels (2024-06 – 2025-04)

Event-Based

• Managed inventory, setup, breakdown, and event logistics independently
• Educated customers on product offerings, brand history, and flavor profiles
• Represented a nationally recognized brand at promotional events and tastings

Server / Bartender at Beach Bowl (2024-05 – 2025-01)

• Handled cash, credit transactions, and daily sales reporting accurately
• Maintained compliance with alcohol service regulations and safety standards
• Managed multiple tables while keeping orders accurate and communication clear under pressure

High School Diploma – Ponte Vedra High School (2021-06)