Neil Smart
Budtender
Talent
Golden, JeffersonMember since February 29, 2024
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About
I am organized, with a wide range of experience, ranging from product management to writing detailed software documentation, and providing extensive technical training to clients from all over the world. I believe this combination of experience gives me a unique approach to serving customers from every walk of life.
Experience
Experience
2020 – Present
Self Employed Musician and Artist
- Singer/Songwriter
- Painter
2016 – 2020
Technical Writer/Trainer | TransPerfect Corporation | Boulder, Colorado
- Provided customer training
- Served as Technical Lead
- Wrote and edited software documentation
- Created online help
2014 – 2016
Product Manager | 10-4 Systems (Trimble Visibility) | Boulder, Colorado
- Created customer support department
- Led teams of software developers
- Created software usability standards
- Maintained knowledge bases
2008 – 2013
Quality Assurance Lead | ENLASO Corporation | Boulder, Colorado
- Maintained translation quality
- Led teams of linguists through testing
- Liaison with clients
- Maintained detailed records
Education
2007 Graduate (A.A) Capilano University North Vancouver, BC Canada 3.76 cumulative GPA
