Nekea Smith

Account Manager - Bespoken Spirits

(2022-02 - 2023-02)

Managed on- and off-premise accounts, expanding distribution and strengthening customer relationships.

Partnered with distributor reps to execute placements, tastings, and promotions across assigned territory
Drove in-market brand visibility through targeted merchandising and consumer activation programs
Maintained strong account relationships to support sell-through and repeat placement opportunities

Bartender - Drobe Stogies

(2021-01 - 2023-12)

Specialized in premium spirits while educating guests and increasing premium beverage sales.

Built loyal clientele through deep product knowledge and consistently exceptional service standards
Educated guests on premium spirits, increasing upsell conversion and repeat visits
Delivered high-volume service in a fast-paced environment while maintaining quality and accuracy

Flight Attendant - Southwest Airlines

(2023-09 - 2026-05)

Delivered exceptional customer service in a fast-paced environment while resolving issues professionally.

Managed competing priorities in high-pressure environments while maintaining compliance and service excellence
Collaborated cross-functionally with diverse crews to deliver consistent passenger experiences
Demonstrated adaptability, professionalism, and composure across dynamic, fast-changing situations

Account Manager - Drink RAMONA

(2019-05 - 2020-02)

Managed beverage accounts and collaborated with distributor sales teams to grow brand awareness.

Led tastings, merchandising, and promotional events to grow retail visibility and drive account sales

Brand Ambassador - Moët Hennessy

Luxury spirits tastings, consumer education, premium brand activations.

Represented Moët Hennessy portfolio, supporting brand education, activations, and trade engagement

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