Nereyda

College Student offering strong organizational skills and attention to detail, eager to learn and skilled in fast paced environments. Solid background in shipping department and customer services.

Shipping department lead at Shankara Naturals (2025-09 – Present)

• Assisted in preparing outgoing shipments, including packing and labeling items appropriately.
• Completed web and urgent orders promptly for customer satisfaction.
• Handled high-volume orders and paperwork, informing administrators to resolve invoicing and shipping problems.
• Train new team members on shipping and receiving protocols
• Trained in managing shipping department when manager is not available
• Receive shipments, verifying contents, quality check, and communicating with overseas teams on arrival of products.

Receptionist at Americas Best Contacts And Eyeclasses (2024-09 – 2025-08)

• Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
• Confined appointments, communicated with clients, and updated client records.
• Maintained accurate patient records using electronic health record systems.
• Answered telephone and directed calls accordingly
• Verified insurance information
• Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

General studies focus in Business and tech – Anne Arundel Community College (2025-08)