Nguyen Brandon

Experienced in diagnosing and resolving technical issues in a timely manner. Utilizes knowledge of computer hardware and software to ensure optimal system performance. Track record of providing effective technical support and maintaining detailed documentation of IT processes whilst working with team members. Excessive passion for learning new skills. Student at CSU completing a degree in Computer Engineering.

Package Handler and Trainer - FedEx - Oceanside, CA

(2025-05 - 2025-12)

• Operated material handling equipment to ensure efficient package movement and sorting.
• Monitored package flow, identifying discrepancies and resolving issues promptly.
• Collaborated with team members to streamline workflows and enhance operational efficiency.
• Trained new employees on safety protocols and best practices for package handling.
• Conducted regular quality checks to maintain high standards of service delivery.

Customer Service and Stocker - Walmart - Vista, CA

(2024-05 - 2025-03)

• Organized stock inventory efficiently to maximize product accessibility and minimize restocking time.
• Collaborated with team members to ensure timely replenishment of merchandise on sales floor.
• Monitored product freshness and quality, removing expired items to maintain store standards.
• Assisted in training new employees on stocking procedures and safety protocols.
• Utilized handheld devices for inventory tracking, improving accuracy of stock levels.
• Answered customer questions and provided detailed product information.

Intern - Bay Valley Tech Code Academy - Modesto, CA

(2023-10 - 2024-05)

• Developed Java and HTML skills to design and build responsive applications and software solutions.
• Collaborated effectively on multi-disciplinary team group projects using industry-standard communication skills.
• Participated in active development and review meetings 2-3 times per week.

Sales Associate - POKI POKI - Vista, CA

(2020-06 - 2023-08)

• Maintained positive consumer relationships and provided excellent customer assistance at all times.
• Ensured all brand communications were consistent with the store presentation standards.
• Leveraged information technology systems daily for tracking receipts and processing sales transactions.

Receptionist - Suncoo Salon - Harrington

(2019-06 - 2019-08)

• Increased office productivity by maintaining an exceptionally organized environment.
• Managed and prioritized the salon schedule, tracking appointments via phone calls and walk-ins.

Bachelor of Science - Computer Engineering - California State University, Bakersfield (2024-05)

High School Diploma - Rancho Buena Vista High School (2020-06)