Nguyen Danh
AI Quality Evaluator | AI Response Reviewer | Business Analyst
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About
Analytical IT professional with 15+ years of experience in business analysis, quality assurance, technical documentation and system validation. Experienced in reviewing requirements, validating outputs, identifying inconsistencies, and producing structured documentation. Strong attention to detail and guideline compliance. Familiar with ChatGPT, Gemini, Claude and Microsoft Copilot.
Experience
IT Support Manager - B&D IT Service Solution
(2024-01)
IT operations, documentation, process improvement.
System Analyst Assistant Manager - Shinhan Vietnam Finance
(2022-01 - 2024-12)
Requirement analysis, functional validation, UAT, documentation, vendor coordination.
IT Manager - Trane Technologies
(2011-01 - 2021-12)
Business process improvement, ERP support (P2P/O2C/Warehouse), SOPs, cross-functional collaboration.
Senior Service & Support Analyst - GlobalNSC
(2008-01 - 2011-12)
Requirement gathering and technical consulting.
Education
Bachelor of Engineering - Information Technology - The University of Danang
