AI Quality Evaluator | AI Response Reviewer | Business Analyst
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Analytical IT professional with 15+ years of experience in business analysis, quality assurance, technical documentation and system validation. Experienced in reviewing requirements, validating outputs, identifying inconsistencies, and producing structured documentation. Strong attention to detail and guideline compliance. Familiar with ChatGPT, Gemini, Claude and Microsoft Copilot.
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Bachelor of Engineering - Information Technology - The University of Danang