Nguyệt Trương

Detail-oriented and customer-focused professional with experience in banking, customer service, retail operations, and food production. Skilled in building customer relationships, handling transactions accurately, and working efficiently in fast-paced environments. Currently pursuing an Associate of Applied Science in Accounting Clerk at Renton Technical College and seeking opportunities to contribute strong organizational and customer service skills.

BAKERY PRODUCTION WORKER - Schwartz Brothers Bakery - Seattle, Washington

(2024-09)

• Experienced in cake shaping and decorating while maintaining high quality standards.
• Skilled in piping, fondant, chocolate, and other cake decorating techniques.
• Strong attention to detail with a focus on presentation and consistency.
• Able to perform precise, hands-on work in a fast-paced production environment.
• Committed to food safety, cleanliness, and teamwork.

CASHIER - Lam's Seafood Market - Tukwila, Washington

(2024-01 - 2024-08)

• Processed cash, debit, and credit card transactions accurately.
• Assisted customers with purchases and answered product-related questions.
• Maintained organized checkout areas and balanced cash drawers at the end of shifts.
• Delivered friendly customer service in a high-volume retail environment.

CUSTOMER RELATIONSHIP MANAGER - An Binh Commercial Joint Stock Bank - Thua Thien Hue, Vietnam

(2020-11 - 2023-05)

• Managed relationships with individual and business banking clients.
• Identified customer financial needs and recommended appropriate banking products and services.
• Assisted customers with account management, loan inquiries, and financial transactions.
• Maintained high levels of customer satisfaction through timely issue resolution.
• Consistently met or exceeded sales and customer service goals.

ASSOCIATE OF APPLIED SCIENCE (AAS) - ACCOUNTING CLERK - Renton Technical College (2025-01 - 2026-03)

ASSOCIATE DEGREE - FINANCE AND BANKING - Thua Thien Hue College of Education (2015 - 2018)