Nicholas James.

Specializes in management consulting using ClickUp, process automation, and virtual assistance services Oversees the operations of 20+ team members dedicated to business development, consulting, VA management, HR, and marketing Accountable in streamlining business processes for increased efficiency and quality

President & Founder / Business Consultant at Virtual Champions PH (2021-02 – Present)

• Specializes in management consulting using ClickUp, process automation, and virtual assistance services

• Oversees the operations of 20+ team members dedicated to business development, consulting, VA management, HR, and marketing

• Accountable in streamlining business processes for increased efficiency and quality

• Made sure all work tasks are handled on time, according to KPIs, and with high-quality standards and ascertaining that nothing flies under the radar

• Planned and monitored the day-to-day running of the business to ensure smooth progress

• Created improvement initiatives of all internal documents, response templates, and processes, including proper setup and administration in Trello, Hubstaff, Gdrive, ReAmaze, ClickUp & Slack to facilitate onboarding of new staff, maximize efficiency, increase customer satisfaction, increase revenue and support the team's daily work

• Managed and organized the business development activities of the Director

• Oversaw the virtual assistant's work

• Improved business processes for increased efficiency and quality

• Executive Assistant - handled email management, client relations, financial analysis, web testing, recruitment, email marketing, graphic design, blog writing, customer support

• Project Manager - managed web development and content creation tasks, supervising a team of professionals to meet deadline and budget allocation

• Business Manager - handled business problems and issues, improving systems and handling documentation, analyzing financial position and providing improvement and opportunities for business growth

• Created test and review materials for UPCAT and PHILSCI Review

• Worked as a lecturer in Math, Science and English for the UPCAT and PHILSCI entrance test Review

• Worked as an on-call tutor for high school students for Math, Science, and English subjects

• Developed keyword-filled snippets highlighting skills, services, and experiences to increase search engine ranking of professional's profile

Bachelor of Science in Industrial Engineering – University of the Philippines Los Baños (2002 – 2007)