Nichole Anderton
Customer Service and Coordination extraordinaire
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About
Expedite the daily truck loads based on orders placed through the store, specialists, and online. Verify complete orders and good condition of product. Create and manage routes for our flat bed in store deliveries.
Experience
Delivery Coordinator / Fulfillment Lead - Lowes Home Improvement - North Seattle, 12525 Aurora Ave N Seattle WA 98133
(2022-12)
- Expedite the daily truck loads based on orders placed through the store, specialists, and online.
- Verify complete orders and good condition of product.
- Create and manage routes for our flat bed in store deliveries.
- Follow zip code directives to ensure efficient and appropriate zoning for 3pl deliveries.
- Handle any and all inventory shortages promptly and effectively.
- Confirm appointments with upcoming customers and answer questions on expectations and scope of work.
- Gather important information for proper instruction for successful delivery.
- Work with 3rd party last mile delivery service to manage area allowances, customer complaints, damaged goods or claims, and special requests.
- Receive RDC truck exchanges for in stock goods. And other vendors if needed.
- Pick and stage various types and orders and manage truck load type, based on order type and customer needs.
Head Cashier - Lowes Home Improvement
(2020-04 - 2022-12)
- Mediate customer complaints.
- Facilitate staff scheduling during shift.
- Train and support front end staff.
- Safely and efficiently expedite cash handling procedures.
- Follow safe opening and closing procedures.
- Maintain the customer service desk, customer returns and order management.
- Promptly serve Pick Up In Store customers, with lockers, curbside pick ups, picking and staging in stock and special orders.
- Navigating multiple systems to provide accurate information to customers.
Bartender - San Patricio's Cantina - Post Alley Seattle
(2020-02 - 2020-03)
- Creating and mixing specialty and seasonal cocktails
- Setting for pre-ordered "ghost tours"
- Ensuring a safe and enjoyable experience for patrons and staff
- Offering full service to bartop, tables and patio graciously
Bartender - Star Brass Works Lounge - Georgetown
(2018-02 - 2020-01)
- Proficient and clean opening and closings
- Able to keep a balanced till throughout high volume sales
- Prompt greetings and serving of customers
- Motivated builder of return customers / regulars
- Strong team player, setting up for success.
Decor Technician / Production Lead - Ryan Wendzel Events - Various
(2008-09 - 2020)
- Turning designers visions into reality
- Proficient reading and understanding of site plot maps and executing placements
- Team leader, delegating tasks to achieve on time door openings, and efficient load outs.
- Creative problem solving and dynamic flexibility.
- Coordinating with venues, clients and designers to ensure a safe and exciting experience for investors and guests.
Education
Associates of Arts - Seattle Central Comm. College (2006)
High School Diploma - Lake Stevens High School (2001)

