Nicole Golinski

Daily Operations Equipment Maintenance Payroll

Manager - Sunny Laundry/Jumbo Sunny Laundry/ Bright Sunny Laundry

(2024-06)

• Daily Operations
• Equipment Maintenance
• Payroll
• Inventory Control

Welcome Call Specialist - Timeshare Legal

(2024-02)

• Retention
• Train, support, and oversee new hires
• Data entry
• Communication skills/verbal and written
• Proficient in Microsoft Office Suite/Google Suite
• Manage clients through Pipeline CRM
• Problem analysis and problem solving
• Attention to detail and accuracy
• Customer service operator/contracts
• Contracts/intake
• Docusign

Concierge/Leasing Consultant - Edgewood Properties

(2023-01 - 2023-09)

• Assist guests/residents by answering questions, providing directions, and managing messages
• Show apartment homes, amenities, models, and community grounds
• Prepare lease, move-in, move-out, rental, and renewal paperwork
• Support move-in/move-out processes while ensuring confidentiality, fair housing compliance, and safety
• Manage marketing efforts, including website, ILS, and social media updates
• Coordinate with maintenance on turnovers, work orders, and unit readiness
• Train, support, and oversee new hires
• Arrange guest services such as dining, travel, tours, entertainment, and accommodations
• Anticipate guest needs and deliver personalized service
• Gather guest feedback to improve service quality
• Support office operations

Account Executive - Townsquare Media

(2022-07 - 2022-12)

• Identify, develop, and close new market opportunities using proprietary data and analytics
• Collaborate with internal teams to uncover upsell and cross-sell opportunities
• Build strong client relationships as a Townsquare Media ambassador, delivering exceptional service, research, and market insights to support SMB growth
• Expand client solutions through cross-selling marketing services, including broadcast, digital (web design, SEO, SEM, programmatic, paid search/social), and live event sponsorships

Classified Sales Executive - The Press of Atlantic City

(2018-08 - 2022-04)

• CRM software
• B2B sales & account management
• Process and secure ad orders for publication
• Cold calling & client outreach
• Coordinate with Ad Production on advertiser requests
• Manage renewals and promote advertising opportunities
• Train new employees on ATS classified system
• Coordinate promotions and directories
• Monitor and process advertisements
• Handle sensitive credit-related information securely

Property Manager - Multiple Properties/Airbnbs

(2014)

• Managing financial matters
• Marketing and filling vacancies
• Handling tenant relations
• Enforcing leases and overseeing maintenance

Security Specialist - Harrah’s Resort and Casino

(2012-08 - 2016-10)

• Deliver customer service and ensure guest safety
• Maintain a safe, welcoming, and enjoyable environment
• Document and report on-site incidents
• Operate Security Podium and dispatched staff as needed
• Enforce company policies and procedures
• CPR and Control & Restraint certified
• Coordinate with state/local police and EMS when necessary
• Experience with LMS and CRM systems

Associates Degree - Business Administration - Atlantic Cape Community College (2020-05)