Nicole Henke
Radio Operations Supervisor | Public Safety Communications
Talent
Hot Springs National ParkMember since September 1, 2026
Looking for a jobNIBRS/LIBRS complianceData system administrationPersonnel trainingRegulatory complianceOperational readinessContinuous process improvementPublic safety communicationsLaw enforcement dispatch operationsRecords managementTechnology transitionsSocial media engagementCAD/RMS administrationAgency certificationNCIC training & validationDispatcher trainingPublic safetyData integrityCrime statistics reporting
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Looking for a jobNIBRS/LIBRS complianceData system administrationPersonnel trainingRegulatory compliance
About
Public safety communications professional with 36 years in law enforcement dispatch, CAD/RMS administration, and NIBRS/LIBRS compliance. Expert in agency certification, NCIC oversight, and dispatcher training across multi-system environments.
Experience
Radio Operations Supervisor - Bogalusa Police Department - Bogalusa, LA
(1996-09)
- Serve as Agency TAC, directing NCIC training, validation, and regulatory compliance across all operational units
- Achieved 100% NIBRS/LIBRS compliance for PTS and Platinum systems, meeting all state and federal certification standards
- Led agency-wide CAD/RMS migration from PTS legacy to PTS Platinum, preserving data integrity and call-response continuity
NIBRS Coordinator /Contractor - Hammond Police Department - Hammond, LA
(2022-01 - 2024-01)
- Secured LIBRS/NIBRS state certification by validating crime statistics on legacy PTS RMS/CAD/JAIL platform
- Maintained uninterrupted LIBRS certification through full Kologick RMS/CAD migration with zero compliance gaps
- Coordinated cross-agency data validation to ensure accuracy and consistency of crime reporting submissions
Education
Bachelor of Arts - Communication Arts - Broadcast Media - University of San Francisco (1984-09 - 1988-05)
Skills
Radio Operations SupervisorPublic Safety Communications
