Nicole S. E. Smith

Compassionate, service-oriented with 2 years Registered Nursing experience. Also, 5 years of Certified Nursing Assistant/ Unit Clerk experience in a fast-paced hospital setting. Passionate about providing personalized care to patients, focusing on comfort, safety, and patient dignity.

Advanced Nurse Technician - Adventhealth, Daytona Beach - Daytona Beach

(2024-01 - 2024-05)

Registered Nurse- Medical Care Unit/Medical Surgical Unit - Adventhealth, Daytona Beach - Daytona Beach

(2024-05)

Patient Care Technician/ Unit Clerk - Halifax Health Hospital - Daytona Beach, FL

(2018-08 - 2023-08)

• Patient care, vital signs, EKG, heart monitor
• Help to transport patients to different procedures
• Help with post mortem care
• Answer patients call lights
• Entering doctors orders
• Printing surgical and other procedure packets
• Communicating with nurses and CNAs
• Calling medical alert in emergency situations
• Help charge nurse in making nurses schedules for the day
• Making incoming patients charts
• Updating patients charts
• Printing the shift census
• Answering and making phone calls

Certified Nursing Assistant (CNA) - Plan Life Care - Daytona Beach, FL

(2018-05 - 2019-03)

• Patient care, giving patients bath/bed baths
• Helping my patient with ambulation
• Helping with feeding
• Preparing patients meals

Guest Services Agent/ Night Auditor - Hilton Garden Inn Daytona Beach Oceanfront - Daytona Beach

(2016-07 - 2018-04)

• Providing great customer service
• Checking and checking out guests
• Providing information to guests
• Making and providing room keys to guests
• Printing night audits
• Making and answering phone calls

Customer Service Representative (United Healthcare Insurance) - E-services Group Int'l - Montego Bay, Jamaica

(2006-10 - 2010-02)

• Assisting United Healthcare Insurance members
• Receiving phone calls
• Providing excellent customer service
• Adding or making changes to members' insurance

Associate of Science in Nursing - Nursing - Daytona College (2022-10 - 2024-01)

Associate of Arts Degree - Arts - Daytona State College (2020-03 - 2022-06)

License Certified Nursing Assistant (CNA) - Nursing - Halifax Academy for Caregivers (2016-01 - 2018-05)

Caribbean Examination Council (CXC) - Office Administration, English A, Human and Social Biology, Social Studies, Principles of Business - Learners Centre Courses Achieved

Data Entry Certificate - Data Entry - Montego Bay Information Technology Training Centre Heart Trust

Secondary School Certificate (SSC) - Language Arts, Mathematics, Integrated Science - Muschette Comprehensive High School