Realtor, CSP - Realty Associates - Houston, Texas
(2023-04 - 2026-06)
- Facilitated client property transactions, ensuring alignment with their financial capabilities and needs.
- Conducted property showings for potential buyers, enhancing the overall client experience.
- Managed communication among agents, mortgage officers, and attorneys to oversee contract agreements and property closings.
Community Sales Manager - DH Homes- Real Estate - Houston, Texas
(2017-07 - 2023-10)
- Facilitated the home sale and closing process, supporting clients in achieving their homeownership goals.
- Maintained communication with customers and construction teams, ensuring all parties were informed on home and loan status and changes.
- Developed and executed follow-up strategies, generating leads and maintaining regular contact with prospects, homebuyers, and realtors.
- Addressed customer concerns, ensuring satisfaction throughout the buying, construction, and closing stages.
Certified New Home Sales Professional - Perry Homes- Real Estate - Houston, Texas
(2013-01 - 2017-01)
- Achieved Certified New Home Sales Professional status by successfully selling and closing residential properties, assisting clients in achieving their homeownership goals.
- Maintained high client satisfaction through effective coordination with clients, construction teams, and realtors, providing timely updates on home and loan statuses, and resolving concerns throughout the buying, construction, and closing processes.
- Developed strategic marketing and sales proposals for management, utilizing analytical and negotiation skills to generate leads and engage potential buyers.
Administrative Assistant Sales Temp - Siemens Energy - Houston, Texas
(2011-05 - 2011-11)
- Managed customer databases and contract files, facilitated contract execution, and addressed customer inquiries regarding contract terms, ensuring accuracy and efficiency in administrative support.
- Supported billing processes and coordinated customer and charity events, contributing to special projects while consistently maintaining high standards of customer service.
Certified New Home Sales Professional - Kimball Hill Homes- Real Estate - Houston, Texas
(2005-08 - 2008-05)
- Facilitated communication among clients, construction teams, and lenders to ensure seamless home sales and closings, effectively addressing any emerging issues. Implemented follow-up strategies that enhanced lead generation and customer engagement, resulting in successful transactions.
- Developed marketing and sales proposals while maintaining regular contact with prospects, homebuyers, and realtors to ensure a high level of customer satisfaction.
Client Service Rep. - McGraw Hill (Platts) (Kelly Services) - Houston, Texas
(2003-09 - 2005-08)
- Managed workflow and monitored real-time sales renewals, cancellations, and changes, ensuring precise and efficient contract management.
- Collaborated with sales teams on contract restructuring, provided training on system functionalities, and supported database entries while troubleshooting fulfillment issues.
Administrative Assistant - Reliant Entex Fuels (Core Staff) - Houston, Texas
(2000-09 - 2003-08)
- Delivered comprehensive administrative support, enhancing personnel management and optimizing technician operations through improved workflow and organization.
- Managed the CNG customer database and contract execution processes, effectively responding to inquiries, organizing contract files, and maintaining internal billing systems.
Sr. Office Support Specialist - Baylor College of Medicine - Houston, Texas
(1998-01 - 2000-05)
- Coordinated logistics for student seminar series, including managing speaker travel arrangements and organizing catering services.
- Assisted in grant preparation, processed billing for the Clayton Foundation, and maintained academic and clinical calendars to optimize scheduling and conference facility usage.
Senior Secretary - MD Anderson Cancer Center - Houston, Texas
(2002-12 - 2003-03)
- Provided extensive administrative support by organizing regulatory files, ensuring compliance through document screening, and updating essential credentials.
- Improved communication and logistical processes by preparing mass mailings, managing travel arrangements, and assisting in the planning of key meetings.
Staffing Coordinator - Hermann Hospital - Houston, Texas
(1992-10 - 1997-11)
- Coordinated supplemental staffing needs, optimizing staff levels to ensure efficient operational flow and continuity of care.
- Managed payroll and agency billing processes, fostering strong relationships with stakeholders through effective communication.
