Nicolette Rima

As a current student at Texas A&M University pursuing a BS in Psychology and a minor in Business, I am eager to apply my diverse skill set to working with people in the business world. My current education has equipped me with a deep understanding of human behavior and decision-making processes, which I believe are invaluable in creating effective business strategies. I’m a fast learner, and passionate about leveraging my knowledge to better understand others in the business world and contribute meaningfully to any team or project.

I have comprehensive experience in customer service and sales, and leading others in past jobs. I am also Microsoft Specialist certified in Excel, PowerPoint, and Word.

Within Center - Administrative Intern Austin, TX

May 2024 - August 2024

• Welcomed clients at the front desk, providing exceptional customer service to create a welcoming atmosphere.
• Assisted with scheduling appointments using Tellescope and checking clients into classes via Mindbody Business, ensuring smooth and efficient operations.
• Managed client transactions for programs and classes, maintaining accuracy and confidentiality.
• Coordinated with class instructors to facilitate seamless communication and program delivery.
• Maintained cleanliness and organization of the clinic and retreat areas, ensuring a professional environment.

August 2021 - May 2022

• Provide exceptional customer service by greeting patrons, answering inquiries, and resolving complaints with professionalism.
• Maintain a clean and organized work environment, including tables, chairs, and dining areas, to uphold hygiene and safety standards.
• Work effectively as part of a team, communicating clearly and efficiently with coworkers and management to ensure smooth service operations.
• Handle cash and credit transactions accurately and efficiently, including processing payments and issuing receipts.
• Assisted with event coordination, ensuring seamless execution of parties and group activities.

Texas A&M University, BS in Psychology minor in Business