Personal Care Assistant - Harmony Health Care Services - Dallas, NC
(2025-11)
- Assist clients with housework.
- Assist with errands
- Assist by making meals
- Exercise with client if needed.
- Provide social interaction
- Monitor blood pressure and make sure client takes medications
Concierge - Charlotte Assisted Living & Memory Care - Charlotte, NC
(2025-01 - 2026-08)
- Greet and assist residents, visitors, and staff, ensuring a welcoming and hospitable environment at all times.
- Manage the front desk operations, including answering phone calls, directing inquiries, and handling correspondence efficiently.
- Coordinate and schedule appointments, transportation, and other services for residents to enhance their daily living experience.
- Maintain accurate records and logs of resident interactions and service requests to ensure seamless communication and follow-up.
Residential Counselor - New Hope Treatment Center - Dallas, NC
(2024-02 - 2024-07)
- Facilitated recreational activities to enhance residents' physical, emotional, and social well-being.
- Monitored and documented residents' progress and participation in various programs.
- Maintained a safe and supportive environment for all residents.
- Prepared meals in accordance with specified dietary guidelines.
Administrative Assistant/Receptionist - Gastonia Health & Rehab - Gastonia, NC
(2021-02 - 2023-05)
- Managed front desk operations, including greeting visitors, answering phone calls, and directing inquiries to appropriate departments.
- Coordinated and scheduled appointments, meetings, and conference calls to ensure efficient time management for staff and executives.
- Assisted in the preparation and distribution of internal and external correspondence, reports, and presentations.
- Supported the administrative team by handling clerical tasks such as data entry, document preparation, and supply inventory management.
Account Representative II - C3I Solutions - Kings Mountain, NC
(2020-03 - 2020-10)
- Managed a portfolio of client accounts, ensuring high levels of customer satisfaction and retention.
- Developed and maintained strong relationships with clients, serving as the primary point of contact for their needs and inquiries.
- Resolved client issues and concerns promptly, maintaining a professional demeanor and ensuring a positive client experience.
Event Specialist - Advantage Sales & Marketing - Belmont, NC
(2018-10 - 2019-02)
- Conducted in-store product demonstrations to engage customers and increase brand awareness.
- Educated customers on product features and benefits to drive sales and enhance customer experience.
- Prepared and maintained product samples, ensuring compliance with health and safety standards.
- Managed event setup and teardown, ensuring a seamless and professional presentation.
Event Specialist - Crossmark - Gastonia, NC
(2015-10 - 2018-10)
- Executed in-store promotional events to enhance product visibility and drive consumer engagement.
- Demonstrated product features and benefits to customers, effectively increasing product awareness and sales.
- Maintained a clean and organized demonstration area, ensuring compliance with health and safety regulations.
Patient Service Representative - Labcorp - Charlotte, NC
(2010-11 - 2014-06)
- Facilitated patient check-in and check-out processes, ensuring a smooth and efficient experience for all clients.
- Managed and maintained patient records with accuracy and confidentiality, adhering to HIPAA regulations.
- Coordinated appointment scheduling and rescheduling, optimizing clinic workflow and reducing patient wait times.
- Provided exceptional customer service by addressing patient inquiries and concerns, enhancing overall patient satisfaction.
Clinical Lab Assistant - Charlotte Medical Clinic - Charlotte, NC
(2008-01 - 2010-10)
- Performed blood draws for testing within a high-volume clinic.
- Prepared requisition forms from doctor's orders.
- Prepared specimens for shipment.
