Nisha Gheewala

Experienced banking, lending, and financial operations professional with a strong background in loan origination, loan documentation, personal banking, bookkeeping, financial reporting, and business operations. Progressed from Bank Teller to Personal Banker and In-House Loan Officer, developing extensive experience working with customers, financial information, loan documentation, account records, and lending processes. Additional experience managing financial operations for businesses, with responsibility for bookkeeping, cash flow, accounts payable, financial reporting, compliance, and vendor coordination.

Seeking a part-time position in loan processing, mortgage servicing, lending operations, loan documentation, or financial administration.

OPERATIONS MANAGER - Travelodge by Wyndham - Enid, Oklahoma

(2022-01)

Manage daily business operations with responsibility for financial administration, bookkeeping, reporting, purchasing, vendors, revenue, and compliance.

• Prepare and maintain financial records, operating reports, expense information, and cash-flow information.
• Perform monthly bookkeeping and assist with preparation and review of financial statements.
• Manage accounts payable, weekly bill distribution, vendor invoices, and payment follow-up.
• Coordinate sales and lodging tax filings and Wyndham franchise revenue reporting.
• Monitor revenue, expenses, operating costs, and financial performance.
• Coordinate vendors, maintenance providers, service companies, and business relationships.
• Maintain accurate records and ensure timely completion of administrative and financial responsibilities.
• Support revenue management and pricing decisions using business and financial information.
• Improved financial reporting accuracy by approximately 15%.
• Reduced operating costs by approximately 10–20%.
• Reduced late payments by approximately 25% through improved billing and payment follow-up.

OWNER / PRESIDENT - Days Inn - Enid, Oklahoma

(2016-01 - 2022-12)

Managed financial and operational activities for a 100+ room hotel generating approximately $1.5 million in annual revenue.

• Oversaw budgeting, cash flow, purchasing, expenses, vendor relationships, and financial performance.
• Reviewed revenue and expense information to identify opportunities for improved profitability.
• Managed pricing, occupancy, revenue-management, and business-development strategies.
• Maintained customer, vendor, and business relationships.
• Managed staff, daily operations, compliance, and administrative functions.

OWNER / PRESIDENT - Holiday Motel - Hugo, Oklahoma

(2001-01 - 2016-12)

Managed complete business operations, financial performance, budgeting, purchasing, staffing, and vendor relationships.

• Monitored revenue, expenses, cash flow, and profitability.
• Implemented cost-control measures that reduced operating expenses by approximately 12%.
• Achieved approximately 8–10% annual revenue growth through operational and pricing strategies.
• Maintained accurate financial and administrative records.
• Managed customer service, compliance, purchasing, and day-to-day business operations.

OWNER / OPERATOR - Dunkin' Donuts - Chicago, Illinois

(1994-01 - 1996-12)

• Managed business operations, customer service, staffing, purchasing, financial activities, and daily administrative responsibilities.
• Oversaw business performance and operational efficiency.

IN-HOUSE LOAN OFFICER - In-House Loan Officer

(1993-01 - 2001-12)

• Managed loan activities from initial customer consultation through processing and closing.
• Evaluated customers' financing needs and assisted with appropriate loan options.
• Collected, reviewed, organized, and maintained borrower financial and loan documentation.
• Prepared and processed loan applications and supporting documentation.
• Communicated with borrowers regarding documentation, application requirements, and loan status.
• Coordinated loan documentation and follow-up with internal and external parties.
• Maintained accurate loan files and ensured documentation was complete and organized.
• Built long-term customer relationships through responsive service and follow-up.

PERSONAL BANKER - Personal Banker

(1990-01 - 1993-12)

• Assisted customers with banking needs, account services, financial products, and transactions.
• Opened and maintained customer accounts while ensuring accurate documentation.
• Reviewed customer information and handled confidential financial records.
• Provided knowledgeable customer service and assisted customers with financial-service needs.
• Followed established banking procedures, internal controls, and compliance requirements.
• Maintained accurate records and supported daily branch operations.

BANK TELLER - Bank Teller

(1987-01 - 1990-12)

• Processed deposits, withdrawals, payments, and other daily banking transactions accurately.
• Balanced cash drawer and maintained transaction accuracy.
• Assisted customers with account questions and routine banking needs.
• Followed bank procedures, internal controls, and security requirements.
• Handled confidential customer and financial information professionally.

BOOKKEEPING & ADMINISTRATIVE SUPPORT - Schieber's Donut & Deli

(2018-01 - 2021-12)

• Provided bookkeeping and administrative support.
• Maintained income and expense records and financial documentation.
• Assisted with accounts payable, cash-flow tracking, vendor records, and administrative functions.
• Maintained accurate and organized business records.

BOOKKEEPING & ADMINISTRATIVE SUPPORT - Quick Mart

(2007-01 - 2010-12)

• Provided bookkeeping and administrative support.
• Maintained income and expense records, accounts payable information, and financial documentation.
• Assisted with cash-flow tracking, vendor transactions, inventory records, and administrative duties.
• Maintained organized and accurate business records.

I hold a Bachelor of Commerce degree, which provided me with a strong foundation in business, accounting, finance, and management.