Noor Shams

Sales Development Representative with 3+ years generating high-quality opportunities through cold calling, SMS, email, and social outreach. Skilled in lead qualification, discovery calls, objection handling, and appointment setting. Proven ability to manage 50+ active opportunities across multiple markets using Salesforce, data tools, and AI-powered workflows. Self-driven with a growth mindset in fast-paced B2B SaaS environments.

Sales Development Representative - Independent Contractor - Multi-State Markets

(2022-01)

• Execute 100+ weekly outbound touches via cold calling, SMS, cold email, and social selling to generate and qualify pipeline.
• Manage 50+ active opportunities in Salesforce, leveraging pipeline management to track every touchpoint from first contact through close.
• Run structured discovery calls to qualify authority, timeline, and fit, handle objections, and convert cold prospects into booked meetings.
• Build segmented prospect lists from public records, skip tracing, and lead-gen platforms - 150+ qualified leads per market.
• Schedule product demos and meetings with Account Executives, coordinating calendars to streamline handoff and maintain momentum.

Outreach & Marketing Coordinator - Freelance

(2022-06 - 2022-12)

• Ran SMS and direct-mail campaigns on public-records data to generate inbound prospect inquiries.
• Authored cold scripts and objection-handling playbooks that lifted appointment conversion rates.

Team Member - Target

(2022-01 - 2023-12)

• Resolved high-volume customer issues across electronics and fulfillment in a fast-paced retail environment.

B.S. - Computer Science - University of California, Irvine (2023-01)