Nori Kuhia

Motivated and dependable customer service professional with experience in retail and food service. Skilled in cashiering, cash handling, customer service, restocking, and teamwork. Quick learner seeking a full-time opportunity with room for growth.

Crew Member - Urban Feet

(2025-11)

Customer service, cashiering, cash handling, restocking, opening/closing procedures, New employee training, Organization, Labeling.

• Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
• Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
• Coordinated with other crew members to complete assigned tasks quickly and effectively.
• Handled customer complaints in a professional and courteous manner.
• Placed orders into POS systems and handled cash and credit transactions.
• Completed all store opening and closing procedures.
• Processed payments accurately and efficiently using the point-of-sale system.
• Organized storage areas for maximum efficiency of inventory control systems.

Crew Member - Jersey Mike's

(2026-07)

Customer service, food preparation, fast-paced teamwork.

• Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
• Coordinated with other crew members to complete assigned tasks quickly and effectively.
• Cross-trained in multiple positions within the store as needed.
• Handled customer complaints in a professional and courteous manner.
• Restocked shelves with merchandise throughout shift.
• Followed health department regulations for handling food products properly.
• Followed all safety and security procedures to reduce risks.
• Prepared food items following established recipes and safety guidelines.
• Packaged and labeled to-go and delivery orders for pickup.
• Operated kitchen equipment safely according to standard operating procedures.
• Washed and sanitized plates and utensils for continued use.
• Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination.
• Collaborated with team members to ensure smooth operations during peak hours.
• Performed cleaning duties such as sweeping, mopped and washing dishes, to keep equipment, and facilities sanitary.
• Organized eating, service, and kitchen areas.
• Served customers in eating places that specialized in fast service and inexpensive carry-out food.
• Wrapped menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.

Team Member - Big 5 Sporting Goods

(2025-08 - 2025-12)

Cashiering, customer service, merchandising, cleaning, restocking, Problem Solving, Organization.

• Performed opening and closing duties, including store cleaning and restocking.
• Developed strong customer service skills and interpersonal communication abilities by working with a diverse group of customers.
• Greeted customers and answered questions regarding products and promotions.
• Adapted quickly to changing priorities and demonstrated flexibility in responding to customer needs.
• Assisted new employees during training sessions.
• Sorted, labeled, and dated merchandise to prevent expirations and product losses.
• Maintained knowledge of company policies and procedures to promote productivity and safety.

Volunteer - Hiccups and Friends - Los Angeles, CA

(2015-03)

I volunteer with Hiccups and Friends Organization which is helping provide for the families who live in the Ronald McDonald Childrens Hospitals

Volunteer - Hiccups Pizza Project - Los Angeles, CA

(2015-03)

At Hiccups Pizza Project, I help feed the homeless families along with providing clothes that can keep them comfortable for all weather.

General Education - El Camino College (2027-08)

Diploma - San Pedro Senior High School (2025-06)