Nour Zaqout

Revenue Operations and Business Development professional with 10+ years of experience in CRM, business operations, strategic reporting, stakeholder management, and process improvement. HubSpot Revenue Operations Certified with expertise in building scalable processes, improving operational efficiency, and supporting business growth through data-driven decision-making. Passionate about remote work and helping organizations optimize revenue operations and customer success.

Business Development & Revenue Operations Specialist at Faez AI (2025-01 – Present)

• Support business development initiatives and stakeholder engagement activities.
• Prepare and maintain performance tracking and CRM reporting workflows.
• Coordinate with internal teams to improve operational effectiveness and business growth.
• Support relationship management with prospective clients and decision-makers.

Marketing Manager at Apex Pharma (2022-01 – Present)

• Led marketing and business growth initiatives supporting revenue expansion.
• Prepared performance reports and supported management decision-making.
• Coordinated activities across sales, marketing, and operational teams.
• Improved customer retention through structured engagement strategies.

Marketing & Sales Representative at Masrouji Co. (2014-01 – 2021-12)

• Managed customer relationships and business development activities.
• Increased market share through strategic customer engagement and market expansion efforts.
• Prepared sales and performance reports and maintained CRM records.
• Supported forecasting and reporting activities.

Administrative Assistant at NewSolutions (2021-01 – 2022-12)

• Supported operational reporting, documentation, and internal coordination.
• Assisted with workflow organization and communication between teams.

B.A. in Administrative Science – Marketing – Al-Quds Open University