Nyana Brown

Phlebotomy Technician and Medical Assistant with hands-on training in venipuncture, patient care, and infection control. Brings a strong background in customer service, food safety, and childcare, paired with a calm, compassionate presence and excellent communication skills. Eager to begin a healthcare career where precision and patient satisfaction matter most.

Medical Assistant / Phlebotomist / Receptionist at Dr. Jeffrey Najor's Office (2024-09 – Present)

• Greet and check in patients, schedule appointments, and manage phone inquiries with professionalism.
• Take patient vitals, perform venipuncture, and assist with injections and other clinical procedures.
• Maintain accurate electronic health records (EHR) and ensure compliance with HIPAA and infection control standards.
• Support physicians with patient care, contributing to a calm, welcoming environment.

Manager in Training at Taco Bell (2023-03 – 2025-05)

• Led shifts and trained staff while handling food prep, drive-thru, and register operations.
• Enforced hygiene standards and ensured fast, friendly service in a high-volume setting.

Daycare Assistant at Step Ahead Childcare (2021-01 – Present)

• Provided hands-on care for young children, supporting play-based learning and daily routines.
• Maintained a clean, nurturing environment and regularly communicated updates to parents.

Medical Assisting Certificate in Medical Assisting – Phlebotomy Express Training Center (2025-05)

Phlebotomy Technician Training in Phlebotomy – Phlebotomy Express Training Center (2025-03)

High School Diploma – Clarenceville High School (2020-09 – 2024-05)