Nzingo Mazera
Production Assistant and Retail Professional
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About
Detail-oriented and reliable Production Assistant and Retail Professional with hands-on experience in manufacturing operations, quality control, customer service, merchandising, and store operations. Skilled in supporting fast-paced production lines, adhering to strict safety and hygiene standards, assisting customers, and maintaining accurate inventory and shipment records. Adaptable team player able to work independently and meet daily operational targets.
Experience
Production Assistant - Lush Manufacturing Ltd. - Toronto, ON
(2026-10)
- Operate and support fast-paced production and assembly lines, preparing raw materials and components to meet daily manufacturing targets.
- Inspect products, packaging, and labels to ensure strict adherence to company quality, weight, and hygiene standards.
- Package, label, and organize finished goods accurately for warehouse storage and distribution.
- Maintain a clean, sanitized, and safe workstation in compliance with Good Manufacturing Practices (GMP) and workplace safety guidelines.
Merchandiser & Retail Associate - Fayaz Bakery - Mombasa, Kenya
(2025-02 - 2026-01)
- Provided friendly customer service and assisted customers with product selection and inquiries.
- Merchandised, restocked, and maintained attractive and organized product displays.
- Supported daily sales, store operations, and a clean and welcoming retail environment.
Retail Associate - Best Lady Shop - Mtwapa, Kenya
(2022-09 - 2024-03)
- Assisted customers with product selection, inquiries, and purchasing decisions.
- Supported sales activities, product promotion, restocking, and merchandise presentation.
- Handled customer concerns professionally and contributed to daily store operations.
Associate Sales Representative - Claire’s, Alshaya Company - Doha, Qatar
(2016-03 - 2018-10)
- Provided excellent customer service, processed cash/credit transactions, and handled refunds according to company policies.
- Promoted products through cross-selling and supported achievement of sales targets.
- Maintained merchandise displays according to planograms and supported promotional events.
- Processed shipment documentation, completed daily banking tasks, and assisted with employee scheduling.
Education
IATA Foundation in Travel & Tourism with Amadeus - Qatar Skills Academy (2019 - 2020)
High School Certificate - Mazeras Girls Memorial Secondary School (2003)
