Olivia Loka

Partnered with managers to navigate employee relations, workplace investigations, performance management, policy interpretation, and corrective actions, providing guidance on risk mitigation and HR best practices. Managed multi-state payroll for salaried employees, leading payroll conversions, compliance audits, expatriate payroll, and annual merit and bonus processing. Led full-cycle technical recruiting for engineering, finance, legal, sales, and KAM positions.

HR Generalist - MOBIS Technical Center of North America

(2025-01)

• Partnered with managers to navigate employee relations, workplace investigations, performance management, policy interpretation, and corrective actions, providing guidance on risk mitigation and HR best practices.
• Managed multi-state payroll for salaried employees, leading payroll conversions, compliance audits, expatriate payroll, and annual merit and bonus processing.
• Led full-cycle technical recruiting for engineering, finance, legal, sales, and KAM positions.
• Partnered with HR leadership and legal to rewrite the employee handbook and update HR policies and procedures to align with business operations and compliance requirements.
• Conducted internal compliance audits, including payroll, human rights, and retirement plan audits, ensuring regulatory compliance and resolving identified discrepancies.
• Managed end-to-end employee lifecycle processes, including onboarding, employment changes, and terminations, ensuring compliance with internal policies and updated labor regulations.
• Managed HRIS data integrity and employee lifecycle transactions, ensuring accurate employee records and system updates.
• Developed ad hoc HR reports and standardized HR procedures, including creating the company's relocation reimbursement process.
• Managed employee exit interviews and supported open enrollment, employee engagement, and CSR initiatives.

HR Generalist and Office Operations Manager - G&A Cleaning Inc.

(2020-10 - 2024-12)

• Led full-cycle recruiting, onboarding, and offboarding.
• Developed HR policies and procedures in partnership with leadership.
• Managed employee relations and management coaching.
• Led ADP payroll for salaried, hourly, and contract employees with 100% accuracy.
• Managed HRIS data, employee records, and payroll integrity.
• Administered FMLA, unemployment claims, and employee separations.
• Designed employee engagement programs and supported HR initiatives.
• Oversaw office operations, budgeting, and administrative staff.
• Managed billing, invoicing, and account reconciliation processes.

Human Resource Coordinator - Great Expressions Dental Centers

(2019-05 - 2020-10)

• Maintained employee records and HRIS data, ensuring compliance and accuracy.
• Supported employee engagement initiatives, including surveys and team activities.
• Processed HRIS tickets and employee status changes.
• Created and updated job descriptions for recruiting and performance management.
• Managed onboarding and offboarding processes.
• Supported employee relations by resolving HR issues.
• Administered multi-state unemployment claims.
• Assisted employees with benefits enrollment.

HR International Mobility Intern - Continental

(2018-04 - 2019-04)

• Supported end-to-end international assignment process, including contracts, addenda, and compliance with international labor laws.
• Developed cost estimates and travel budgets for international assignments to support planning.
• Coordinated employee relocation and repatriation with cross-functional teams.
• Managed assignment data using Assignment Pro and ECA International systems.
• Drafted employment documents, contracts, and mobility-related agreements.
• Supported financial tracking by managing external service provider authorizations.
• Organized mobility training sessions for HR teams and expatriates.

MBA - Oakland University (2023-12)

BS - HRM - Oakland University (2019-04)