Omar Marchan

Experienced Quality Assurance Supervisor with over 10 years of leadership in the food Copacking industry. Proven expertise in food safety, quality systems, sanitation management, inventory control, and team leadership. Skilled in supervising cross-functional teams, maintaining regulatory compliance, investigating quality issues, improving operational efficiency, and implementing continuous improvement initiatives.

Recognized for building high-performing teams while ensuring products consistently meet customer and company quality standards.

Quality Assurance Supervisor at Creative Werks (2016-01 – Present)

• Supervise quality operations across three production shifts, leading a team of approximately 15 Quality Technicians.
• Ensure compliance with food safety regulations, GMPs, quality standards, and customer requirements.
• Review and approve Certificates of Analysis (COAs) prior to product release.
• Make product disposition decisions, including releasing finished goods and placing products on quality hold when necessary.
• Investigate quality issues and implement corrective and preventive actions (CAPA).
• Approve employee timecards and manage staffing schedules.
• Develop and distribute weekly technician schedules using the Mongoose scheduling system.
• Train employees on quality procedures, including lot code verification, foreign material prevention, documentation accuracy, and inspection standards.
• Support internal and external audits while maintaining compliance with company and customer quality expectations.
• Collaborate with Production, Sanitation, Maintenance, and Supply Chain departments to improve product quality and operational performance.
• Analyze quality trends and coach team members to reduce recurring defects and improve overall quality.

Sanitation Manager at Creative Werks (2019-01 – 2021-12)

• Managed sanitation programs for production and packaging operations.
• Verified completion of sanitation, dry cleaning, and packaging changeover cleaning procedures.
• Ensured compliance with food safety, allergen control, and sanitation standards.
• Scheduled sanitation labor and allocated employee hours to maximize efficiency.
• Maintained allergen cleaning documentation and updated sanitation job requirements.
• Optimized sanitation schedules while maintaining regulatory compliance.
• Coordinated facility housekeeping activities.
• Developed weekly sanitation task schedules based on production priorities.
• Worked closely with Production and Quality teams to minimize downtime and improve operational efficiency.

Supply Chain Coordinator at Creative Werks (2015-01 – 2016-12)

• Maintained inventory accuracy within company inventory management systems.
• Performed inventory reconciliation between internal systems and SAP.
• Investigated inventory discrepancies and implemented corrective actions.
• Coordinated with warehouse and production teams to maintain accurate inventory records.
• Supported material movement and inventory transactions to ensure uninterrupted production.

High School Diploma – Edwin G. Foreman High School (2001-06)