P Dinh

Self-motivated new IT grad with a strong background in customer service, technical troubleshooting looking for a position where I can utilize my skills and passion to help the organization grow and develop.

IT Intern -Booz Allen Hamilton June 2023 – August 2023

McLean VA

• Supported the setting up and installation of new desktops and laptops.
• Handled hardware troubleshooting and changes, ensuring system operation by maintaining vital parts such as motherboards, hard drives, and memory.
• Helped with IT asset management and ensured proper disposal of outdated gear.

IT Hardware Intern – The Nature Conservancy Sep. 2022 – Nov. 2022

Arlington VA

• Provided technical help and Basic troubleshooting for hardware issues including PCs, laptops, and printers.
• To avoid system downtime, performed everyday hardware maintenance.
• Worked closely with IT team members to coordinate efforts, exchange ideas, and expedite troubleshooting procedures, exhibiting strong collaboration and communication abilities.

George Mason University Fairfax, VA

Bachelor of Science, Information Technology, Concentration Cyber Security Expected June 2025