Ibrahim Bangura

Resourceful IT support professional with hands-on experience in data systems, hardware troubleshooting, and system maintenance. Proven in managing data integrity, resolving technical issues, and supporting infrastructure in high-volume environments. Strong communicator with a focus on security, documentation, and end-user support. Seeking to contribute technical expertise in a Data Center Technician or Help Desk Support role.

Amazon Reverse Recycle Logistics — Data Technician II

04/2024 — 04/2025, Greencastle,PA

Data Technician II

Amazon – Reverse Recycle Logistics

• Execute detailed data cleaning, transformation, and validation processes to ensure accuracy and consistency across enterprise-level datasets.
• Maintain and optimize data entry workflows using internal tools, ensuring high standards of data integrity and real-time accuracy.
• Perform data migrations between systems, including formatting, mapping, and verification of large data volumes to support operational transitions.
• Provide frontline technical support and troubleshooting for data system issues,

escalating complex cases to engineering when necessary.

• Administer database maintenance tasks including regular backups, performance tuning, and security compliance.• Generate detailed data reports and dashboards to support cross-functional decision-making across supply chain and operations teams.
• Collaborate with engineers and analysts to enhance data governance practices,

supporting integrity and lifecycle management.

• Assist with automation scripting (e.g., Python, Bash) to streamline manual tasks and improve system efficiency.
• Support ongoing system testing and QA efforts, ensuring platforms meet functional requirements and compliance standards.
• Conduct data audits and monitoring, adhering to company policies and industry privacy regulations (GDPR, CCPA, etc.).

Montgomery college eleanor Roosevelt High school- diploma