Pablem Roberts

Facilities operations and municipal services professional with extensive experience supporting large-scale public facilities and civic operations for the City of Milwaukee. Proven success supervising custodial and building services teams, coordinating facility operations, supporting public events, managing operational workflows, overseeing safety compliance, and maintaining efficient day-to-day operations in high-traffic public environments. Experienced in workforce coordination, vendor oversight, CMMS systems, operational scheduling, inventory management, and maintaining safe, service-oriented public spaces.

Building Services Supervisor II - City of Milwaukee – Milwaukee Public Library - Milwaukee, WI

(2018-09)

• Manage custodial operations and building services functions for the approximately 457,000 square foot Milwaukee Public Library Central Library and Centennial Hall complex.
• Supervise custodial and building services operations supporting approximately 26 staff across Central Library and branch library operations.
• Plan, schedule, and direct daily custodial services including floor care, moving projects, recycling operations, grounds support, special events, and general maintenance activities.
• Coordinate workforce assignments, staffing coverage, and operational workflows across multiple shifts and facility operations.
• Lead daily operational meetings to communicate staffing priorities, project coordination, facility needs, and service expectations.
• Train and onboard staff on operational procedures, cleaning standards, equipment operation, safety regulations, and departmental systems.
• Utilize computerized maintenance management systems (CMMS) to maintain work schedules, operational records, and service tracking.
• Coordinate vendor and contracted operational services including pest control, landscaping, recycling, and custodial equipment maintenance.
• Support hiring activities, attendance tracking, performance documentation, and day-to-day personnel coordination.
• Respond to operational issues, alarms, emergency situations, and facility concerns while maintaining continuity of public services.

Custodial Worker III - City of Milwaukee – Milwaukee Public Library - Milwaukee, WI

(2016-08 - 2018-09)

• Coordinated operational support and event setup activities for public programs, meetings, and special projects.
• Collaborated with supervisors and operational teams to coordinate schedules, staffing coverage, and workflow priorities.
• Monitored inventory levels and maintained operational readiness of custodial and maintenance supplies.
• Maintained compliance with workplace safety standards and operational procedures in active public-facing environments.

Custodial Worker II - City of Milwaukee – Milwaukee Public Library - Milwaukee, WI

(2014-02 - 2016-08)

• Supported daily building maintenance and custodial operations across multiple Milwaukee Public Library locations, including approximately 12,000 square foot Villard Square branch.
• Maintained clean, safe, and welcoming environments for library patrons, staff, and visitors.
• Operated commercial cleaning and floor maintenance equipment including scrubbers, buffers, and vacuums.

2years Coursework Completed - Lakeland College – Wisconsin