Pamela DaCosta
Case Manager Supportive Housing
Talent
57 carter St, Fall River, MA, 02721Member since July 1, 2026
Use Long- & Short-Term Planning TechniquesProficient in Word, Outlook and ExcelMaintaining employee files including: Benefits, Job description, Pay, SeparationComplete CORI checksOrder office supplies/ Tracking supply orders/ Maintain office supply& equipmentMaintain vendor filesCommunicate and email with vendors as neededMulti-tasker
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Use Long- & Short-Term Planning TechniquesProficient in Word, Outlook and ExcelMaintaining employee files including: Benefits, Job description, Pay, SeparationComplete CORI checksOrder office supplies/ Tracking supply orders/ Maintain office supply& equipment
About
Fluent in Portuguese able to read and write Assist clients with finding and maintaining housing in Bristol County Outreach engagement
Experience
Case Manager Supportive Housing - Community Counseling Bristol County - Bristol County, MA
(2022-06)
- Fluent in Portuguese able to read and write
- Assist clients with finding and maintaining housing in Bristol County
- Outreach engagement
- Running Insurance, verifying members insurance, insurance applications as needed
- EHANA portal for case notes monitored by insurance companies for payments
- Working with local resources in community: police department; fire department, city hall
- Keeping all client files organized, up to date; organized as needed for state audit
- Case notes done daily
- Upload all client documents including all transitional assistance invoices
- Work remotely and efficient with my case load with no issues from my employer
Accounting/HR assistant - Southeast Center for Independent Living
(2021-06 - 2022-06)
- Monitor and maintain bi-weekly sick and vacation time accruals
- Manage and maintain staff files including yearly CORI checks
- Manage employee benefits including new enrollments for health, dental and 401k
- Order office supplies and employee supplies as needed
- Maintain files for vendors including invoices, receipts, refunds
- Maintain employee calendar tracking sick/vacation days
- Answer emails as needed from vendors regarding payments
- Order consumer needs via Amazon, Walmart or Target
- Maintain and log petty cash
Social and Community Service Managers - Catholic Social Services
(2016-08 - 2021-06)
- Responsible for a caseload between 8-15 youth/ individual/ family
- Weekly/ Biweekly home visits to access goals being met by individuals and families
- Dictation entries and monitoring progress on case load
- Referrals and outreach to local community agencies
- Work with agencies to obtain SSI benefits, employment, counseling, DDS and DCF involvement and progress
- Assist with referrals to crisis and interacting with individuals with mental behavioral disabilities
- Participating and active in School Partnership meetings and Homeless Coalition
Social and Human Service Assistants - Bristol Elder Services
(2012-04 - 2016-07)
- Complete Intakes to determine eligibility for Meals on Wheels
- Referrals to other programs as needed
- Home visits to determine eligibility for meals on wheels or congregate meals
- Case notes on Intakes, home visits and telephone calls
Education
Certificate - Professional Bookkeeping - Salem State University (2022-02)
Associate - Administrative Asst - BCC (2011-09 - 2013-05)
High School Diploma - BMC Durfee HS (2001-09 - 2005-06)
Skills
Case Manager Supportive Housing
