Ahmed Usman

MSW graduate passionate about working with vulnerable populations and a collaborative team of individuals. Advocate seeking to work in a company that is client-centered and passionate about assisting others.

Housing Case Manager - Endeavors

(2023-09 - 2025-12)

• Effective Case management and services
• Conducting of home visits on a weekly and monthly basis with clients
• Fostered partnerships with various agencies to support clients
• Worked with external agencies such as mental health, and emergency services to better assist clients
• Documented case notes in a timely manner
• Mentors other employees and used best practices in conducting daily activities
• Participated in team building and collaborated with other team members in enforcing problem solving strategies to assist clients
• Successfully participated in small projects to assist the agency
• Effectively created safety plans for clients when needed
• Served as a guide and resource during natural disasters
• Adhered to guidelines and protocols with assisting a diverse population

Housing Case Manager - SEARCH HOMELESS SERVICES - Houston, Texas

(2020-03 - 2023-07)

• Effective use of HMIS, online data input, and physical copies of files
• Facilitated meetings and training with clients/peers
• Created care plans for clients and assisted with completion
• Conducted consistent home visits to build rapport and ensure safety
• Fostered partnerships with various agencies to support clients
• Engaged in intensive and detailed case management
• Successfully housed and maintained a thirty-person caseload
• Documented case notes and services in a precise manner
• Provided assistance with referrals and applications of public benefits

Case Manager - Catholic Charities - Houston, Texas

(2015-06 - 2020-03)

• Monitored employee's caseload management and approved timesheets
• Submitted reports to funders in a timely and precise manner
• Oversaw program structure and ensure policies were in place
• Effectively documented detailed case notes and entered services on time
• Conducted monthly family home visits and submitted annual court reports
• Facilitated collaborative team meetings and advocated for client needs
• Engaged in intensive case management with children experiencing trauma
• Facilitated placement of children in residential treatment programs

Bachelor of Arts - Social Work - Texas Southern University (2015-05)

Master of Arts - Social Work - University of Texas at Arlington (2023-08)