Pamela Jackson

Board-Certified Infection Preventionist (LTC-CIP) with over ten years of clinical, frontline healthcare experience in post-acute and long-term care settings. Unique expertise in bridging the gap between rigorous regulatory safety protocols and fast-paced frontline clinical operations. Deep empathy for the busy schedules of Healthcare Workers (HCWs), serving as an expert educator who translates compliance into practical, floor-level workflows.

Proven track record in identifying infectious risks, managing environmental compliance, conducting surveillance, and actively guiding interdisciplinary teams to pass annual state and corporate surveys.

Infection Preventionist/Direct Care Associate - Harborview Post-Acute

(2025-09)

• Strictly adhere to and audit Transmission-Based Precautions (TBP) and Enhanced Barrier Precautions (EHBP) when providing care to residents with invasive devices, multidrug-resistant(MDRO) colonization, and/or communicable infections.
• Championed a clean, decluttered patient care environment, directly lowering environmental contamination risks and contributing to a measurable reduction in resident falls.
• Monitor and report early clinical changes, such as serous wound drainage, to the charge nurse to ensure timely, aseptic dressing changes and prevent localized infections from advancing.
• Maintain precise, positive communication regarding resident's ADL charts, charge nurses to maintain seamless continuity of care.

Survey Readiness /Direct Care Associate - Collierville Nursing and Rehab

(2023-01 - 2025-08)

• Maintained flawless adherence to agency clinical policies, directly contributing to a zero-deficiency outcome during the mock corporate regulatory survey.
• Executed rapid, compliant responses during clinical emergencies, preserving a secure environment that elevated overall resident retention by 2%.
• Guarded HIPPA-regulated health data and supported resident rights, enhancing the facility's customer service ratings and family trust scores.
• Applied advanced communication skills to align family members, clients, and medical professionals on facility safety protocols and clinical care expectations.

Intrim Healthcare Worker (HCW) - Dakota Traveling Nursing

(2018-06 - 2022-11)

• Developed and operationalized facility-wide infection control protocols across multiple travel assignments, successfully mitigating the spread of seasonal and communicable infections.
• Conducted meticulous, routine vital sign monitoring (BP, pulse, temperature, respiration, and weight) to catch early signs of systemic infection or clinical decline.
• Designed and taught fall-prevention workflows to residents, resulting in a 95% compliance rate for call-light utilization prior to ambulation.

Nursing Home Administrator Assistant - Barnes Healthcare

(2021-04 - 2021-09)

• Facilitated daily Quality Assurance and Performance Improvement (QAPI) meetings, aligning department heads on quality measures, clinical benchmarks, and daily operational safety agendas.
• Maintained quality assurance programs that continuously monitored facility metrics against strict federal, state, and OSHA compliance standards.
• Conducted comprehensive facility surveillance to pinpoint operational waste, audit medical records (EMR), and optimize expense metrics while improving patient care quality.
• Supervised day-to-day facility workflows, including staffing grids, budgetary allocations, and the integration of resident care plans to optimize staff morale