Senior Director of Facilities
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Dynamic real estate and facilities management leader with progressive experience overseeing large teams in the multi-unit retail space. Focused on developing national processes and implementation to maximize a positive customer experience. Active change manager with a global point of view and a “teach a man to fish” philosophy. Strong financial acumen dealing with annual budget development and execution, long term strategic planning and return on investment.
20+ years of experience in managing Office Space, Call Centers and Multi-site/multi-state retail space
Set-up Facilities and Maintenance department Infrastructure including job descriptions, salary bands, performance goals/measurements, training and coaching
Process building - catering to short and long terms goals and needs of the business.
Financial acumen - budget building and management
Program developer - setting up recurring services for maintenance and repair
Contract management - negotiate, monitor and manage contracts to ensure cost value
Vendor management - to ensure clarity and expectation for service success
Annual leadership trainings and continued education
Previous member of PRSM (Now called Connex) - focused on classes for multi-site retailer
Certificate in Business Administration - 1988
