Pandora Gavin

Experienced with legal research, document preparation, and client communication. Utilizes thorough understanding of family law to assist in case management and trial preparation. Knowledge of court procedures and legal documentation ensures efficient support for attorneys.

Paralegal at Ryals Law (2026-01 – Present)

• Drafts estate planning documents including wills, revocable trusts, powers of attorney, and advance healthcare directives
• Assists attorneys with probate and estate administration, including preparation and filing of court documents
• Communicates with clients, beneficiaries, and financial institutions to gather information and provide case updates
• Manages case files, deadlines, and calendars to ensure timely filings and compliance with court procedures
• Conducts legal research related to estate law, tax implications, and asset distribution
• Maintain strict confidentiality while handling sensitive financial and personal information

Intern at Criminal Justice Alternatives (CJA) (2026-05 – 2026-05)

• Assists with case management for pretrial release clients and first appearance proceedings
• Maintains and updates client records while ensuring accurate documentation and compliance with agency procedures
• Utilized case management and criminal justice databases, including AMES, CJLeads, E-Courts and Microsoft Teams to track case information, and support daily operations
• Observes and supports pretrial services processes, gaining experience in criminal justice administration and client supervision practices

Human Resources Specialist at Family First Support Center (2021-05 – Present)

• Reviewed employment-related paperwork against standards for completion and necessary supporting documentation
• Organized and conducted orientation sessions, job skills training, and other employee development initiatives
• Provided guidance on performance management processes, such as goal setting, evaluations, and improvement plans

Billing Specialist at Tru Compassion Homecare (2020-05 – 2025-12)

• Researched and resolved billing discrepancies to enable accurate billing
• Identified, researched, and resolved billing variances to maintain system accuracy and currency
• Proactively addressed potential billing discrepancies by conducting pre-billing audits
• Monitored outstanding invoices and performed collections duties

Special Needs Family Advisor at United Health Care (2018-04 – 2020-04)

• Provided case management and coordinated outreach services to families
• Provided resources to families with children with developmental disabilities
• Maintained special record regarding special education issues

PSA Surgical Coordinator at The Gynecology/Oncology Center (2016-10 – 2018-05)

• Utilized Epic, OR Manager, and Outlook to schedule and post surgeries
• Contacted insurance companies to insurance companies regarding authorizations and pre-certs for upcoming procedures
• Provided administrative support for two doctors while maintaining workflow under pressure
• Obtained, scanned, and filed medical records

Legal Assistant at Whitaker & Hamer Law Firm (2023-08 – 2023-10)

• Transcribed and proofread legal documents before deadlines
• Supported contract administration with document scanning, client updates, and data management
• Conducted legal research and gathered pertinent legal information
• Reviewed incoming mail and distributed it to appropriate parties within firm
• Maintained confidentiality of sensitive information related to client matters at all times

Guardian ad Litem at Guardian ad Litem (2014-07 – 2016-06)

• Transcribed and proofread legal documents before deadlines
• Conducted legal research and gathered pertinent legal information
• Advocated for the best interest of children
• Maintained confidentiality of sensitive information related to client matters at all times

Master of Criminal Justice in Criminal Justice – North Carolina Central University (2026-12)

Zero-L Law Course in Law – Harvard Law School (2025-10 – 2025-10)

Certificate in Paralegal – North Carolina Central University (2025-05)

Bachelor of Arts in Criminology – The University of North Carolina at Greensboro (2023-05)