Paralegal at Ryals Law (2026-01 – Present)
- Drafts estate planning documents including wills, revocable trusts, powers of attorney, and advance healthcare directives
- Assists attorneys with probate and estate administration, including preparation and filing of court documents
- Communicates with clients, beneficiaries, and financial institutions to gather information and provide case updates
- Manages case files, deadlines, and calendars to ensure timely filings and compliance with court procedures
- Conducts legal research related to estate law, tax implications, and asset distribution
- Maintain strict confidentiality while handling sensitive financial and personal information
Intern at Criminal Justice Alternatives (CJA) (2026-05 – 2026-05)
- Assists with case management for pretrial release clients and first appearance proceedings
- Maintains and updates client records while ensuring accurate documentation and compliance with agency procedures
- Utilized case management and criminal justice databases, including AMES, CJLeads, E-Courts and Microsoft Teams to track case information, and support daily operations
- Observes and supports pretrial services processes, gaining experience in criminal justice administration and client supervision practices
Human Resources Specialist at Family First Support Center (2021-05 – Present)
- Reviewed employment-related paperwork against standards for completion and necessary supporting documentation
- Organized and conducted orientation sessions, job skills training, and other employee development initiatives
- Provided guidance on performance management processes, such as goal setting, evaluations, and improvement plans
Billing Specialist at Tru Compassion Homecare (2020-05 – 2025-12)
- Researched and resolved billing discrepancies to enable accurate billing
- Identified, researched, and resolved billing variances to maintain system accuracy and currency
- Proactively addressed potential billing discrepancies by conducting pre-billing audits
- Monitored outstanding invoices and performed collections duties
Special Needs Family Advisor at United Health Care (2018-04 – 2020-04)
- Provided case management and coordinated outreach services to families
- Provided resources to families with children with developmental disabilities
- Maintained special record regarding special education issues
PSA Surgical Coordinator at The Gynecology/Oncology Center (2016-10 – 2018-05)
- Utilized Epic, OR Manager, and Outlook to schedule and post surgeries
- Contacted insurance companies to insurance companies regarding authorizations and pre-certs for upcoming procedures
- Provided administrative support for two doctors while maintaining workflow under pressure
- Obtained, scanned, and filed medical records
Legal Assistant at Whitaker & Hamer Law Firm (2023-08 – 2023-10)
- Transcribed and proofread legal documents before deadlines
- Supported contract administration with document scanning, client updates, and data management
- Conducted legal research and gathered pertinent legal information
- Reviewed incoming mail and distributed it to appropriate parties within firm
- Maintained confidentiality of sensitive information related to client matters at all times
Guardian ad Litem at Guardian ad Litem (2014-07 – 2016-06)
- Transcribed and proofread legal documents before deadlines
- Conducted legal research and gathered pertinent legal information
- Advocated for the best interest of children
- Maintained confidentiality of sensitive information related to client matters at all times
