Patrice Arrington

Customer-focused professional with extensive experience building client relationships, resolving concerns, coordinating transactions, and delivering exceptional service in fast-paced environments. Skilled in communication, problem-solving, multitasking and administrative support. Proven ability to work with diverse customers, manage multiple priorities and maintain a high level of professionalism.

Seeking a Customer Service Representative position where strong interpersonal and organizational skills can contribute to customer satisfaction and company success.

Real Estate Agent / Sales Associate at JLA Realty (2018-03 – Present)

• Provide exceptional customer service to buyers, sellers, and renters throughout the real estate process.
• Build and maintain strong client relationships through effective communication and follow-up.
• Respond promptly to client inquiries by phone, email and text.
• Identify customer needs and provide personalized solutions.
• Coordinate appointments, inspections, appraisals and closings.
• Resolve issues and concerns while ensuring positive customer experiences.
• Maintain accurate records and manage multiple transactions simultaneously.
• Collaborate with lenders, title companies, inspectors, and other professionals to ensure successful outcomes.

Sales Associate at Macy's Deerbrook (2014-10 – 2018-01)

• Assisted customers with product selection and purchasing decisions.
• Delivered personalized service resulting in positive customer experience.
• Processed sales transactions, returns and exchanges accurately.
• Resolved customer concerns in a professional and timely manner.
• Maintained product displays and sales floor organization.
• Supported store sales goals through strong customer engagement.

Paraprofessional - Special Education at Aldine Independent School District (2010-02 – 2022-08)

• Provided support to students, families and staff in a customer-focused environment.
• Maintained detailed records and documentation.
• Collaborated with team members to address concerns and resolve issues.
• Demonstrated patience, professionalism and strong communication skills when assisting diverse populations.

Bachelor of Science in Public Affairs / Administration of Justice – Texas Southern University

High School Diploma – Booker T Washington High School