Patricia A. Davis

Background in the medical environment, 30 plus years in Phlebotomy and Customer Service skills. Detail-oriented, team player and able to multitask. Excellent customer service, analytical, accounting, organizational, communication, and interpersonal skills.

Main Lab Technician / Phlebotomist at AGE BLÚ (2017-10 – 2025-12)

• Primary lab technician responsible for daily laboratory operations
• Performs venipuncture and specimen collection in accordance with safety protocols
• Ensures accurate specimen handling, labeling, processing, and documentation
• Maintains quality control standards and OSHA compliance
• Provides professional, patient-focused care

Sr. Phlebotomist / Customer Service Representative at Quest Diagnostics (2009-12 – 2017-10)

• Communicate with providers at all times regarding patients in every aspect according to orders provided
• Excellent skills in Phlebotomy
• Arranged tests to be performed by setting appointments with patients and locations
• Performs Quality Assurance on all processed lab work, which requires attention to detail
• Accurately records patient information
• OSHA and Biohazard trained

Customer Service Representative at Aerotek Medical Staffing Agency (2009-07 – 2009-12)

• Responds to provider requests regarding orders for patients
• Track all blood deliveries within our laboratory
• Resolves customer complaints regarding visits, location, etc.
• Follow up with customers via telephone, e-mail, or written correspondence

Phlebotomist at Any Lab (2007-01 – 2009-07)

• Draws all blood requested
• Collects specimens for paternity testing
• Performs DOT / NON-DOT urine drug screening and pre-employment drug screening
• Coordinates offsite health fairs
• Orders all supplies
• Completes accessioning for outgoing tests
• Collects specimens offsite (jails, etc.) for forensic and criminal cases

MA / Lab Specialist at Georgia Correctional Health (2002-02 – 2007-01)

• Schedule coordinator for lab staff
• Perform administrative duties
• Conduct medical history of patients
• Coordinates medical records
• Performs all labs requested on inmates
• Administers TB injections and EKGs
• Corresponds with outside physicians regarding inmate history, diagnosis, and follow-up

Drug Testing Technician (PRN) at US Drug Testing Services Inc. (2000-08 – Present)

• Random drug testing for major corporations and government services
• Completed proper paperwork
• Data entry

Nursing Home - Lead Technician at Integrated Regional Lab (1999-11 – 2000-07)

(Westend Medical Center)

• Lead technician for nine providers, performing various lab tests
• DOT and non-DOT drug screens
• Data entry, 10-key by touch
• Order laboratory supplies
• Daily client service contact

Graduate – Draughons College

Graduate – Atlanta Area Technical School

Undergraduate Studies in Biology – Tuskegee Institute