Patricia Waugh-David
Senior Business & Systems Analyst
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About
An experienced professional with over a decade of expertise in analyzing business needs, gathering requirements, improving processes and fostering vendor and client relationships by implementing solutions across industries such as finance, IT, insurance, government, and healthcare. Skilled at bridging the gap between business stakeholders and technical teams by effectively defining scopes, communicating complex ideas, and collaborating with teams locally, remotely, and internationally. Proficient in analytical thinking, organizational skills, research, project management, problem-solving, and written communication.
Published author and member of the International Institute for Business Analysts (IIBA).
Experience
Sr. Business Systems Analyst - VitalChek/LexisNexis
(2022-06 - 2022-12)
Business Systems Analyst - FIS Global
(2021-08 - 2022-06)
Business Systems Analyst - Willis Towers Watson
(2018-08 - 2020-06)
Business Systems Analyst - DXC Technology
(2018-03 - 2018-08)
Business Systems Analyst - CGS Administrators
(2017-07 - 2018-01)
Business Analyst, Cash Management, Administrator - Caterpillar Financial Services Corporation
(2004-01 - 2017-07)
Information engineer & QA Software Tester - CACI
(1999-01 - 2003-12)
Education
Bachelor of Science - Web Programming (Client Server) - University of Phoenix
