Customer Service
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Skilled in leading teams of people, creating schedules, and engaging in project management. Adaptable and flexible teammate willing to collaborate to ensure a culture of cohesiveness. Critical thinker with tremendous integrity, strong analytical and decision-making skills under significant mental and physical stress.
King Shooters Supply, King Of Prussia, PA 2022-2023
Processed customers on and off of the indoor range while maintaining firearm safety.
Help customers with technical firearm mechanical/operator issues in order to help maintain customer satisfaction.
Maintained working knowledge on a plethora of firearms in order to help educate customers.
Share personal military experiences with customers in order to successfully guide customers in their purchase
Ambulnz, King Of Prussia, PA 2021 – 2022
Starbucks, King of Prussia, PA 2017 - 2021
● Ensured proper financial management of corporate resources
● Demonstration of outstanding customer service.
● Adapt to high volume periods.
Team Leader | Work Center Supervisor
● Recognition for mentoring younger soldiers in my rifle team
● Successfully managed the safety of my rifle team during dynamic situations.
● Instructed classes on job specific skills in order to improve unit performance.
Day Zimmermann - Philadelphia, PA 2007 - 2008
● Responded to and investigated all disturbances and alarm warnings, assessing level of potential threats.
● Maintained the safety of personnel and equipment.
● Monitored site and provided security services to guard against theft and preserved security of premises.
● Maintained detailed records of daily activities and provided written reports.
West Chester University: Bachelors Degree in Professional Studies.