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Patrick Montone

Patrick Montone

Customer Service

Talent
Ardmore Park, Township of Haverford, DelawareMember since March 27, 2023
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About

Skilled in leading teams of people, creating schedules, and engaging in project management. Adaptable and flexible teammate willing to collaborate to ensure a culture of cohesiveness. Critical thinker with tremendous integrity, strong analytical and decision-making skills under significant mental and physical stress.

Experience

King Shooters Supply, King Of Prussia, PA 2022-2023

Range Associate 

Processed customers on and off of the indoor range while maintaining firearm safety.

Help customers with technical firearm mechanical/operator issues in order to help maintain customer satisfaction.

Maintained working knowledge on a plethora of firearms in order to help educate customers.

Share personal military experiences with customers in order to successfully guide customers in their purchase

Ambulnz, King Of Prussia, PA 2021 – 2022

Emergency Medical Technician 

  • Recognize and treat any medical condition with appropriate techniques, equipment, and knowledge of all State and County protocols.
  • Provide top tier medical transport to medical facilities by assuming responsibilities for medical care of the patient and carrying out established policies and procedures.
  • Remain up to date with current standards of care, including equipment functions and uses and all certifications, licenses, and registrations.

Starbucks, King of Prussia, PA 2017 - 2021

Barista

● Ensured proper financial management of corporate resources

● Demonstration of outstanding customer service.

● Adapt to high volume periods.

  • Ensuring customer needs are met in a timely fashion.
United States Army & PA National Guard - Various Locations 2008 - 2017

Team Leader | Work Center Supervisor

● Recognition for mentoring younger soldiers in my rifle team

● Successfully managed the safety of my rifle team during dynamic situations.

  • Responsible for supplies, food, and maintenance of my team’s equipment.
● Conducted security and asset protection during overseas military operations.
  • Responsible for maintaining stability of the Afghanistan region by conducting joint combat operations with host nation’s government forces.
● Wrote performance evaluations and counseled soldiers to ensure opportunities for professional development.

● Instructed classes on job specific skills in order to improve unit performance.

Day Zimmermann - Philadelphia, PA 2007 - 2008

Security Guard

● Responded to and investigated all disturbances and alarm warnings, assessing level of potential threats.

● Maintained the safety of personnel and equipment.

● Monitored site and provided security services to guard against theft and preserved security of premises.

● Maintained detailed records of daily activities and provided written reports.

Education

West Chester University: Bachelors Degree in Professional Studies.

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