Customer Service Specialist
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I am a self starter and highly motivated individual. I love working with the public. People are my passion. I have been in customer service for over 20 years. I have also worked in supervisory capacity for 13 of those years. I am quite organized, dependable, and punctual. I have a professional integrity that I am quite proud of .
I worked for the Arkansas Department of Finance and Administration for 15 years. I was a supervisor in the Collection Division. I was also a Customer Service Specialist in the Individual Income Tax Call Center for 2 years. I have most recently been involved with non-profit work with the homeless. I worked with Bethlehem House in Conway, AR for 7 years. I prepared meals, provided transportation, volunteer coordination, records management, as well as volunteering income tax filing services.
I went through quite a lot of training with the Department of Finance, my specialty in that area would be in human resource management training. Also, income tax review training, and collection law training.