Patient Care Coordinator Supervisor - Surfpoint Recovery - Brooklyn, NY
(2023-01)
- Coordinated referrals to community resources such as vocational training programs, job placement agencies, and support groups
- Advocated for clients' rights by providing information about disability laws, accommodations, and accessibility options in various settings
- Maintained accurate documentation of client progress notes, treatment plans, assessments results, and other relevant records in compliance with legal requirements
- Provided crisis intervention services during emergency situations or when clients experienced heightened distress levels
- Assisted clients in developing strategies for managing pain, stress, and other barriers to daily functioning through the use of relaxation techniques, mindfulness exercises, and adaptive coping mechanisms
DSP (Direct Support Professional) Supervisor - HeartShare - Brooklyn, NY
(2020-11 - 2022-06)
I work directly with people who have intellectual or developmental disabilities. I enjoy being the individuals out in the community and engage with others .. I've also work in a residential setting . I perform personal care tasks , including assistance with basic personal hygiene & grooming, feeding and medical monitoring, and health care related task . I have a valid NYS drivers license
- Supervised a team of DSP technicians, providing guidance and support in daily operations
- Managed scheduling and allocation of resources to optimize productivity and meet production targets
- Collaborated with cross-functional teams to identify process improvements and implement solutions for increased efficiency
- Led regular team meetings to communicate goals, provide updates, and address any concerns or challenges
- Maintained accurate records of inventory levels, equipment maintenance schedules, and production data for reporting purposes
- Evaluated employee performance through regular assessments and provided constructive feedback for professional development
- Conducted regular audits of work areas to ensure compliance with cleanliness and organization standards
DSP (Direct Support Professional) - Heart Share Human Services of New York - Brooklyn, NY
(2019-01 - 2021-06)
Packer - Amazon - Caterate, New Jersey
(2016-11 - 2020-11)
- Promoted team productivity, keeping adequate materials on hand and supplies for typical demands
- Kept material handling equipment in good working order through regular inspections and basic upkeep
- Stayed productive throughout every shift, completing a high volume of shipments and using slower periods to organize and restock work areas
- Avoided shipping damage by packaging each product or order in appropriately-sized containers
Bus Matron - INNERFORCE tots
(2013-01 - 2015-02)
- Instructed team members on navigating internal systems and taking full advantage of available resources to meet customer needs
- Assisted passengers with special needs, including unaccompanied minors, VIP passengers, and those in need of wheelchairs
- Supported needs of special education students with one-on-one care, alternative testing, and group assistance
- Communicated with children's parents or guardians about daily activities, behaviors, and related issues
Forklift Operator - Football fanatics - Jacksonville, FL
(2007-02 - 2013-09)
- Operated multiple types of machinery in addition to forklifts, including materials handling equipment
- Minimized hazards by following company safety requirements and OSHA regulations
- Supported fast-paced production work, quickly moving supplies into position and transporting completed products
