Paula Nwaneri
Business Operations and Data Analyst
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About
Financial and business analyst with an M.S. in Analytics and Systems (4.0 GPA) and hands-on experience in Excel-based financial analysis, contract and timesheet administration, calculations, and reconciliation. Known for attention to detail, accurate and confidential record-keeping, and clear communication of numbers to non-technical audiences. Learns new systems quickly, including Ellucian Colleague, Power BI, and Go HighLevel.
Experience
Business Operations and Data Analyst - Casa Alternativa - Remote
(2024-08)
- Supported accurate pricing across three retail locations, by converting supplier costs from Chinese yuan to Mozambican meticais and adding applicable fees to set selling rates.
- Supported financial recordkeeping, by calculating monthly sales totals and the associated tax obligations.
- Identified sales trends, product performance, and inventory needs, by analyzing about 150 receipts a day in Excel and SQL.
- Improved day-to-day decision-making, by building Power BI dashboards that track products sold, out-of-stock and underperforming items, new products, and promotions.
Graduate Administrative Assistant - University of Bridgeport - CT
(2023-09 - 2026-04)
- Kept every student worker accounted for with a signed contract on file, by managing and filing contracts and tracking pay rates, hours, start and end dates, and renewals.
- Confirmed student workers worked the correct hours, by maintaining timesheet records and comparing them against contract terms.
- Handled confidential student and student worker records accurately, by cleaning, validating, and reconciling about 75 records a week in Excel and Ellucian Colleague.
- Improved reporting accuracy by 15%, by analyzing large student academic datasets with Excel and SQL queries.
- Supported academic planning, by turning findings into clear reports and interactive dashboards for non-technical stakeholders.
IT Help Desk Representative - University of Bridgeport - CT
(2022-11 - 2024-01)
- Reduced issue resolution and reporting time by 25%, by building Excel-based automation and tracking tools.
- Informed process improvements, by analyzing service desk data to find recurring issues and root causes.
Operations Analyst Intern - STEM Enrichment Program (Rice University and Yale University)
(2026-04 - 2026-08)
- Supported 20+ high school scholars with Excel, Power BI, and machine learning concepts, by adapting explanations to each student's level in real time.
Sales and Accounting Associate - Casa Alternativa - Mozambique
(2020-09 - 2022-08)
- Kept sales records accurate, by reconciling transaction documentation.
- Resolved discrepancies promptly, by coordinating with vendors and internal staff.
Production Analyst - UAC Foods LTD - Nigeria
(2019-05 - 2020-08)
- Reduced documentation errors by 10% and improved data consistency, by designing automated Excel reporting templates.
- Informed monthly quality discussions with the Head of Quality Control, by analyzing production KPIs and quality metrics with SPC methods and presenting the results.
VITA Tax Preparer - IRS Volunteer Income Tax Assistance
(2026-01 - 2026-04)
- Prepared supervisor-reviewed tax returns for about 16 clients a week, by reviewing client documents and maintaining filing records at the clinic.
Education
M.S. - Analytics and Systems - University of Bridgeport (2025-01 - 2026-08)
B.S. - Microbiology - Babcock University (2015-08 - 2019-05)