Pavan Gajjala
DATA CENTER TECHNICIAN | INFRASTRUCTURE OPERATIONS
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About
Data Center Technician with hands-on experience supporting server hardware, rack-and-stack deployments, structured copper and fiber cabling, network connectivity, hardware break/fix, monitoring, asset management, and preventive maintenance. Experienced in Linux and Windows environments, TCP/IP troubleshooting, equipment installation, incident response, documentation, and safe work practices in data center operations.
Experience
Data Center Technician / Infrastructure Operations Technician at Startech Networks (2024-08 – Present)
- Installed, mounted, cabled, and maintained servers, switches, storage devices, PDUs, and other rack-mounted data center equipment.
- Performed rack-and-stack deployments, equipment moves, hardware replacements, migrations, and decommissioning activities following operational procedures.
- Installed and managed copper and fiber-optic cabling between servers, switches, patch panels, and network devices, including labeling, tracing, and cable organization.
- Diagnosed and replaced failed hardware components such as memory, storage drives, NICs, power supplies, and other field-replaceable units.
- Supported Linux and Windows servers with basic system checks, connectivity troubleshooting, hardware validation, and post-maintenance verification.
- Troubleshot TCP/IP, DNS, DHCP, VLAN, Ethernet, and general network connectivity issues and coordinated escalation when required.
- Monitored infrastructure alerts and responded to server, network, power, and environmental incidents according to documented procedures and ticket priorities.
- Performed preventive maintenance and routine inspections for racks, cabling, power connections, UPS/PDU systems, and data center equipment.
- Maintained accurate asset records including rack location, device details, serial numbers, hardware changes, installation status, and decommissioning information.
- Created and updated incident tickets, troubleshooting notes, maintenance records, SOPs, and change documentation while following safety and access-control requirements.
Education
Master's Degree in Computer and Information Sciences – Avila University (2024-01 – 2025-08)
Bachelor's Degree in Computer Science – Jain (Deemed-to-be University) (2017-03 – 2021-07)