Pennie Miller

Compassionate and dependable home care professional with nearly 9 years of experience providing hands-on personal care and support in home and community settings. Experienced in assisting with activities of daily living, personal hygiene, meal preparation, vital signs, wound care assistance, and client safety. Skilled in following care plans, observing and reporting changes in client conditions, maintaining HIPAA confidentiality, and providing compassionate companionship.

Reliable, organized, and comfortable working independently with minimal supervision.

Home Care Aide / Caregiver at Addus HomeCare (2016-04 – 2024-09)

• Provided hands-on personal care, including bathing, dressing, grooming, and assistance with activities of daily living.
• Followed individualized care plans and completed assigned tasks based on client needs.
• Observed and reported changes in clients' physical condition, behavior, and overall well-being.
• Assisted with vital signs and wound care as required.
• Maintained client safety, comfort, dignity, and privacy.
• Assisted with meal preparation, essential errands, doctor's appointments, and daily household needs.
• Performed light housekeeping to maintain a clean and safe environment.
• Maintained HIPAA privacy and confidentiality when handling sensitive client information.
• Trained and supported multiple new home care aides.
• Communicated effectively with clients, families, supervisors, and healthcare professionals.

Part-Time Delivery Driver at Amazon (2022 – 2023)

• Safely delivered packages while meeting established delivery schedules.
• Operated delivery vehicles responsibly and followed safe driving practices.
• Loaded, organized, scanned, and tracked packages for daily delivery routes.
• Used GPS and navigation systems to efficiently complete routes.
• Provided professional and courteous customer service.

Accounting Assistant at Dover Downs Hotel & Casino (2014 – 2016)

• Performed accounting and administrative duties to support the accounting department.
• Researched and helped resolve accounting discrepancies.
• Sorted, coded, and scanned invoices.
• Entered purchase orders and financial information into accounting software.
• Prepared and issued vendor checks.
• Maintained accurate accounting documents and records.