Peter C

Strategic and results-driven healthcare operations leader with progressive experience in laboratory operations, quality systems, process improvement, regulatory compliance, and cross-functional healthcare transformation. Proven ability to lead operational excellence initiatives, drive cultural change, improve financial performance, and optimize workflows using Lean principles, systems thinking, and data analytics. Experienced working within the Virginia Mason Production System (VMPS) framework to support operational excellence, continuous improvement, standard work development, and sustainable healthcare transformation initiatives.

Laboratory Technical Coordinator at Virginia Mason Franciscan Health – St. Anne Hospital (2025-01 – Present)

• Lead Lean process improvement initiatives focused on workflow optimization, standardization, turnaround time reduction, and operational efficiency.
• Collaborate with system laboratory leadership and quality teams to standardize policies, procedures, and operational practices across multiple geographically dispersed facilities.
• Drive operational improvements utilizing KPI analysis, workflow assessments, and structured problem-solving methodologies.
• Monitor and analyze operational metrics including turnaround time, productivity, staffing utilization, specimen rejection rates, and quality indicators.
• Leading initiative projected to return approximately $1.5 million in annual expenditures by transitioning contracted laboratory work back into the VMFH system.
• Optimized staffing and productivity models resulting in a projected reduction of 4.0 FTE while maintaining operational performance.
• Maintain accreditation compliance with CAP, CLIA, and Joint Commission standards.
• Member of the St. Anne Hospital Multidisciplinary Trauma Quality Improvement Committee focused on improving trauma response, operational coordination, and patient outcomes.

Medical Technologist Night Shift Lead at Virginia Mason Franciscan Health – St. Joseph Medical Center (2024-01 – 2025-01)

• Supervised daily laboratory and transfusion services operations including staffing coordination, workflow management, quality control, and operational performance.
• Led operational problem-solving efforts and process improvements to maintain throughput and quality standards.
• Supported implementation and optimization of new LIS modules and middleware systems.
• Mentored and trained laboratory personnel while reinforcing accountability and quality standards.

Medical Laboratory Technician / Medical Technologist (Generalist & Transfusion Services) at Virginia Mason Franciscan Health – St. Joseph Medical Center (2019-01 – 2024-01)

• Performed testing in Chemistry, Hematology, Coagulation, Urinalysis, Immunology, and Transfusion Services.
• Maintained quality control and troubleshooting of instrumentation.
• Assisted in the validation and implementation of new assays.
• Supported accreditation inspections and documentation preparation.

Master of Healthcare Administration in Healthcare Administration – Western Governors University

Bachelor of Science in Medical Laboratory Science – University of Cincinnati

Associate of Applied Technology in Medical Laboratory Technician – Clover Park Technical College