Registration Specialist - Wheels Inc. - Alpharetta, GA
(2025-05)
- Manages expiring vehicle registrations for assigned states either on-line, directly with the state or using third party vendors within established timelines.
- Scans and validates incoming registrations, plates and replacements with accuracy and efficiency.
- Maintains L&T Renewal and Replacement Queues with proper statuses.
- Maintain and manage title files, including securing original and duplicate titles, and coordinating with the remarketing team on title status updates.
- Provide support on departmental projects within the License and Title team.
- Adhere to all company policies, procedures and regulatory requirements while maintaining consistent and dependable attendance.
- Perform additional duties as assigned.
Lead Business Office Associate - Car-Max - Lithia Springs, GA
(2023-01 - 2025-02)
- Obtain payoff information on vehicles
- Assign morning, mid-day, and evening task
- Processed in coming and out going vehicle titles
- Assist customers with questions and concerns about vehicle purchases and general questions
- Train Associates on execution of paperwork for customers vehicle purchases
- Train Associates on execution of Titles coming into the store and Titles being sent to other locations
- Execute customer purchase paperwork as well as their DMV packets
- Process the DMV paperwork through the State CVR system
- Partner with the Sales Managers and the Service Department when needed
Auction Supervisor - CarMax - Lithia Springs, GA
(2021-07 - 2023-01)
- Train associates on how to prep titles for upcoming auction
- Train associates on entering payments from dealers and processing returns
- Update dealers with progress of titles that are coming in, make sure titles are sent out once completed
- Give updates and progress reports to Business Office Manager
Lead Business Office Associate - CarMax - Kennesaw, GA
(2020-12 - 2021-07)
- Assist in running the business office
- Give out task to be completed by Business Office Associates and follow up on the progress
- Train associates on new procedures and development
- Check accuracy of titles that were completed and sales that were signed
- Answer questions that the Sales Managers may have about title issues
- Answer calls from customers, processed incoming and outgoing vehicle titles, obtained payoff balances
- Open and close the office
Customer Sales Alternative Delivery - CarMax - Kennesaw, GA
(2019-06 - 2020-12)
- Assist customers with making online purchases
- Delivered vehicles and went over all documents for customers to sign
- Worked in Business Office when not in the field
- Answered customer calls, collected payments
- Completed titles for vehicles that were going to be sold
- Completed contracts for vehicles purchased at our location face to face
Sales Associate - CarMax - Kennesaw, GA
(2012-01 - 2019-06)
- Assist customers in purchasing a vehicle or assist customers with selling their vehicle to Car-Max
- Assist customers with on-line questions
- Assist customers with service questions, finance questions
- Meet current sales goals that are assigned
- Train new employees on all aspects of the sales floor
- Assist in team meetings
- Assist in training role plays with other associates
- Complete all required training activities
- Assist in ordering supplies for the sales floor
- Train new sales associates that are assigned to me
Client Support Worker - The Hartman Center - Marietta, GA
(2012-10 - 2013-01)
- Distribute prescription meds to clients
- Monitor blood pressure
- Collect urine and blood samples for drug testing
- Observe and monitor client's behavior and chart observations
- Counsels and advises clients on behavioral problems, daily decision-making, and the resolution of minor problems
- Participate in case reviews, consulting with the team to evaluate the clients needs and plan for continuing services
- Assists in presentation of educational group lectures related to appropriate topics
- Monitor clients reaction to their medication
