Phylicia Smith

Reliable professional with experience in food service and administrative support, including roles at Wesley Woods Senior Living and Silver Lining Home Health Care. Skilled in dishwashing, sanitation, client interaction, and office organization. Proficient in Microsoft Office and maintaining clean, safe environments. Recognized for attention to detail and ability to manage multiple tasks efficiently.

Food Service Attendant 1 - Wesley Woods Senior Living - Newnan, GA

(2015-10 - 2016-06)

• Ensured efficient kitchen operations by sorting, rinsing, and loading dirty dishes and utensils into the dish machine, maintaining a steady workflow during peak hours.
• Maintained high sanitation standards by washing pots, pans, and trays by hand, changing dishwater hourly, and rewashing soiled dishes before delivery to storage areas.
• Supported a clean and safe environment by sweeping and mopping floors, removing trash to dumpsters, and cleaning mats and exterior areas as directed.
• Promoted food safety by monitoring dish machine temperatures, promptly notifying management of issues, and adhering to proper handwashing protocols between tasks.

Administrative Assistant - Silver Lining Home Health Care

(2009-09 - 2010-03)

• Provided front-line support by greeting clients and visitors, answering telephones, and directing inquiries to appropriate staff, enhancing office communication.
• Coordinated and set up meetings and conferences, ensuring seamless logistics for staff and clients using strong organizational skills.
• Performed clerical duties including photocopying, faxing, mailing, and filing, maintaining accurate records and supporting daily office operations.
• Created and modified documents using Microsoft Office, managed hard copy filing systems, and distributed packages to streamline administrative processes.

Dishwasher/Busser - Dupont Elementary School - Hopewell, VA

(2008-09 - 2009-06)

• Collected and transported soiled dishes from dining areas to the kitchen, ensuring timely turnaround for meal service.
• Prepared dishes for cleaning by stacking and loading them into the dishwasher, optimizing workflow and kitchen efficiency.
• Emptied and dried clean dishes, returning them to proper storage locations to maintain organization and readiness for use.
• Maintained cleanliness by sweeping and mopping floors and taking out trash, supporting a safe and sanitary environment for students and staff.

Hopewell High School (2009)