Piyush Jaiswal

17+ years of IT experience, including 14+ years dedicated to Guidewire configuration and integration development (ClaimCenter, PolicyCenter, BillingCenter) for major US, UK, and European insurers. Proven onsite Technical Lead / Coordinator translating business requirements into technical solutions; manages offshore/onsite coordination, code reviews, release management, and production support. Delivered large-scale Guidewire implementations, state expansions, and legacy-to-Guidewire data conversions for clients including Farmers, Hartford, FICOH, Auto Club Group, GEICO, and Aviva.

Global MBA (Leadership & Management), Deakin University, Australia – 2025; B.Tech in Computer Science & Engineering – 2008.

Senior Lead / Onsite Tech Lead — PolicyCenter & BillingCenter - Western National Insurance

(2025-12)

• Lead onsite technical team for a multi-state Guidewire PolicyCenter expansion (CO, NE, MO, IN); drive sprint delivery and provide technical guidance to the offshore team.
• Own code review and merge process for offshore contributions; manage daily GCC deployments across all lower environments.
• Coordinate with offshore leads and onshore managers on release notes, production deployment, and post-production validation.

Senior Manager / Onsite Tech Lead — PolicyCenter, BillingCenter, ClaimCenter - Farm Bureau Kentucky

(2024-03)

• Lead PolicyCenter production triage team, resolving incidents via Gosu and SQL patches and delivering business workarounds.
• Own weekly status and quarterly client review reporting; coordinate offshore incident coverage and KEDB maintenance.

Senior Manager / Onsite Tech Lead — PolicyCenter, BillingCenter, ClaimCenter - Farm Bureau Tennessee

(2023-03 - 2024-01)

• Directed release scope, defect management, and sprint planning for a PolicyCenter/BillingCenter implementation with legacy data conversion.
• Led code reviews and design sessions; managed change-management tickets for production deployment approvals.

Senior Manager / Onsite Tech Lead — PC/BC/CC - TMNAS-FICOH (Guidewire Implementation)

(2022-10 - 2023-03)

• Directed release scope and defect management for a PolicyCenter/BillingCenter implementation, providing regular client progress updates.

Senior Manager / Guidewire Integration Lead - Auto Club Group (ACG)

(2021-06 - 2022-10)

• Led a 5-member offshore team on an R3 release and state rollout (IL, WI) using Guidewire SBT; owned design, estimation, and defect resolution.

Manager, ClaimCenter Integration - Farmers Claims

(2019-06 - 2021-06)

• Led ClaimCenter integration team; delivered integrations with financial/mainframe systems, document management, and Mitchell.
• Resolved performance issues using Splunk and SoapUI; mentored junior developers and covered for the lead as needed.

Technical Lead / Sr. Software Engineer - FICOH AMS, P&V Group, GEICO, Aviva, GuideOne, Amica

(2013 - 2019)

Guidewire PolicyCenter, BillingCenter & ClaimCenter integrations for major US and international insurers

Senior Developer - OP Pohjola, HCL Guidewire COE

(2010 - 2012)

Guidewire ClaimCenter integration and Guidewire Center of Excellence

Security Analyst - Banking Industry

(2009 - 2010)

Network security monitoring and firewall/IDS-IPS traffic analysis

Global MBA - Leadership & Management - Deakin University, Australia (2025)

B.Tech - Computer Science & Engineering (2008)