Porcelance Clark
Customer Service Rep 1
Talent
JacksonvilleMember since August 9, 2026
Electronic Medical RecordsVerbal and written communicationVerbal and written communication skills
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Electronic Medical RecordsVerbal and written communicationVerbal and written communication skills
About
Answered Mulit-line phone Helped students with loan forgiveness
Experience
Customer Service Rep 1 - Maximus
(2024-02 - 2024-12)
- Answered Mulit-line phone
- Helped students with loan forgiveness
Customer Service Rep (State Farm) - Solera
(2023-01 - 2023-12)
- Helped customers process glass claims
- Contacted the proper departments to assure claims are processed in a timely matter
Behavioral Health Specialist - Anglewood
(2022-05 - 2022-11)
- Assisted Adults and Children with Special Needs in day to day activities
- Teach Arts and Crafts class
- Kept record of the daily activities and participations Logs
- Monitored and Reported Incidents as they occur (Safety Monitor)
- Provided Home Health/ Companionship as Needed
- Registered New Patients/ Clients
Patient Care Advocate - The Fountains at Mill Cove Jacksonville
(2020-07 - 2022-04)
- Scanned Clinical Documentation
- Faxed Proper Documentation to Providers for Medical Care
- Verified and Sort Medical Records
- Updated Patient Demographics
- Scheduled/ Assigned Patients to Rooms
- Assisted with Bedside Care
Guest Service Representative - Extended Stay America
(2022-07 - 2022-12)
- Made Reservations for In town, Out of Town, and Long Term Guest
- Checked In and Checked Out Guest
- Called hotels in the surrounding area to check availability
- Assisted with Night Laundry
- Ran Night Audit Report
- Prepared/ Set Out Breakfast
Education
Diploma - Terry Parker High School (2020-06)
Skills
Customer Service Rep 1
