Pratik Kafle

2 years experience in full stack software development in manufacturing industry, leading to the development of reliable and stable products, reducing the regression testing latency by 40%, and CI/CD pipelines(Jenkins) to ensure continuous delivery cycles. Delivered 99.9% uptime across hospitality and banking systems by fusing deep test automation with hands-on IT support, bridging technical gaps, accelerating issue resolution, and enforcing documentation discipline.

IT & Data Support Intern at Signature Hotel (2025-12 – Present)

• Achieved 99.9% uptime for front-desk and library-style peripheral systems, including desktops, laptops, and network printers.
• Collaborated cross-functionally with front-desk staff to troubleshoot Point of Sale (POS) and relational database workflows, improving user satisfaction and system reliability and 100% denial of invalid entries.

Software Test Engineer at Caterpillar Inc (2023-05 – 2024-12)

• Led the development of scalable automation frameworks using Java and JUnit within 8 days, making sure the functionalities are reliable and stable, reducing the regression testing latency by 40% and 15% cost cut for manual testing.
• Collaborated with a cross-functional team of 5 to deliver software patches adopting Agile methodologies to ensure faster feedback cycles and continuous delivery with quick adaptation to the changes, securing 250k funding from the client.
• Optimized application performance and performed root cause analysis to resolve bottlenecks in authentication flows.
• Maintained comprehensive technical documentation to ensure policy compliance and efficient version control.

First Year Experience Coach at Texas A&M University-Texarkana (2024-05 – 2025-05)

• Mentored 30+ first-year students through academic transition by serving as primary resource for them, providing advanced support and guidance on university systems resources.
• Developed customized success plans, improving average GPA of the first year students by 18% for the semester.

BS in Computer Science